Force Comcast to disclose bandwidth caps
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U.S. Congress and Comcast Corporation
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To: Comcast Cable Communications, Inc.
We hereby, the undersigned, in a quest for reliable service, demand Comcast Cable Communications, Inc. let customers know of current bandwidth limitations and disclose consumer bandwidth figures. Comcast is sending Acceptable Use Policy (AUP) violation letters out to users and are not disclosing to those users what the figures are. Furthermore, the bottom of the letter states for the customer to seek Comcast's business alternative if they want to use higher bandwidth. Comcast's Business unit WIL NOT COMPLY with this and states they will not install Hi Speed Internet service into residential homes, even if you work from home. Therefore Comcast is "manhandling" their users with limited local internet options to comply or face termination.
Our hope is that Comcast will disclose a "cap" or allow users the option of purchasing business service.
We hereby, the undersigned, in a quest for reliable service, demand Comcast Cable Communications, Inc. let customers know of current bandwidth limitations and disclose consumer bandwidth figures. Comcast is sending Acceptable Use Policy (AUP) violation letters out to users and are not disclosing to those users what the figures are. Furthermore, the bottom of the letter states for the customer to seek Comcast's business alternative if they want to use higher bandwidth. Comcast's Business unit WIL NOT COMPLY with this and states they will not install Hi Speed Internet service into residential homes, even if you work from home. Therefore Comcast is "manhandling" their users with limited local internet options to comply or face termination.
Our hope is that Comcast will disclose a "cap" or allow users the option of purchasing business service.
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