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64 bit for DVC 170

 

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To:  Pinacle Systems

Dear Pinnacle,

You do not have a 64 bit driver for the DVC 170, or a 64 bit driver for it at all. Vista and Windows 7 have been released with no support for a 64 bit driver.

However, you have a 64 bit driver for the 100, 101, 103 and 107 series.

The support request yielded.

"
Hi,

Thank you for contacting Pinnacle Technical Support. We are happy to assist you with your technical issue.

I apologize but DVC-170 is only supported on windows Vista 32 bit. Also I am not sure if there will be a driver for it that will make it work on Windows 7 64 bit.

Please don't hesitate to contact us again should you need further help.

Regards,

John
Pinnacle Support
"

Which is pathetic. You can't continue to sell a product if your not going to create compatible drivers. The product should be discounted or recalled, if they won't support a driver.


Please make a 64 bit driver :)

Sincerely,

The Undersigned

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The 64 bit for DVC 170 Petition to Pinacle Systems was created by Owners of the DVC 170 and written by Connor Boade (ibotpeaches@gmail.com).  This petition is hosted here at www.PetitionOnline.com as a public service. There is no endorsement of this petition, express or implied, by Artifice, Inc. or our sponsors. For technical support please use our simple Petition Help form.

tags:   170   64   bit   drivers   dvc   Pinnacle   record  

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