Cingulars terrible customer service

To:  Cingular Wireless corp.

This petition is regarding Cingular’s lack of good customer service. If you ever had a dispute with Cingular’s customer service and knew for a fact that you were right but did not get the results you wanted, then you should sign this petition. If you ever claimed that you called in and changed something about your plan but found out later that there was no note of you changing your plan, then you should sign this petition. If you are upset about Cingular’s terrible customer service then you should sign this petition. Let me tell you my story and why I am starting this petition. I called Cingular to change my plan to nationwide because I was going out of state. When I got to the state I called to double check if my nation wide plan was in affect. It was not. There was a record of me calling but it did not say why I called. ( As always) So this was on the 22nd of August and my billing cycle ended on the 26th. So on the 22nd I talked to a super and asked him to change my plan to the nationwide plan. I also asked him to make a note of it. He said ok. When my bill came in on October it said payment due of $360. I called in and they said they have a record of me calling in on the 22nd of August but there is no note of why I called in. (Again as always) There was no point in arguing, even though I did, cause of course we have no rights. All they did was split the bill in half. Now I know this type of situation can relate to a lot of you so please sign this petition. We all know that the only reason we stay with Cingular is because everybody has it and we can use mobile to mobile. But you can get all our friends together that have Cingular and change to another company together. That way you still have mobile to mobile.


And best of all YOU CAN KEEP YOUR PHONE NUMBER WHEN SWITCHING CELL PHONE COMPANIES.

http://www.usatoday.com/tech/news/techpolicy/2003-06-06-number-portability_x.htm

The point of this petition can be many things. It could be for letting Cingular know that there are many people out there that do not like Cingular’s customer service and they need to change it. It can to let then know that we are ready to cancel our service. It can be for anything you want.

Please leave full name and preferably a number so we can let Cinuglar know who you are ande if you have a real account with them. Thank you.

Sincerely,

The Undersigned

The Cingulars terrible customer service Petition to Cingular Wireless corp. was created by and written by Fawad Shah.  This petition is hosted here at www.PetitionOnline.com as a public service. There is no endorsement of this petition, express or implied, by Artifice, Inc. or our sponsors. For technical support please use our simple Petition Help form.

Send this to a friend