For better customer care in British Telecom

To:  BT board

For better customer care in British Telecom





British Telecom actually provides a very horrible quality of service, with lot of disruption. When you need to contact them for getting your problem fixed, you'll be forwarded from a team to another one for hours, charged of course, even if it's obvious BT mistake.





The petition is claiming for:


• One single and responsible contact in BT when you get an issue


• Refund of all charges when it's a BT mistake


• For all duration of disruption, BT to refund customer of his monthly charge


• Engagement from BT to solve issues in less than 72 hours.





Please sign this petition to help showing BT their service is far from being acceptable, and need to be improved.

Sincerely,

The Undersigned

The For better customer care in British Telecom Petition to BT board was created by and written by Frederic Fleurance (tif83@hotmail.com).  This petition is hosted here at www.PetitionOnline.com as a public service. There is no endorsement of this petition, express or implied, by Artifice, Inc. or our sponsors. For technical support please use our simple Petition Help form.