I am very unhappy with those cheap cardboard cases that you supply with all your DVD releases and I am sure that there are other DVD fans who are unhappy about this too, I feel that we should be given better cases than the current cardboard ones. I speak for many DVD fans who would like plastic amaray cases instead. I know its not as important as the actual DVD disc, but those cardboard efforts are poor quality cases.

I find it really bizarre that you released The Matrix, one of the best Warner DVD's ever in a cardboard case, why?

So please come to your senses and give us proper cases.