Digital River Should Provide New Windows 7 Installer
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To: Digital River
Re: www.741.com Windows 7 Student Discount
Your upgrade option does not work as is stated. Upgrade paths such as 32-bit XP to 64-bit Windows 7 are not possible with your product since the executable installer file is 64-bit. Other similar upgrade paths are also difficult, and a clean install (as your website described for this product) is practically impossible without a bootable DVD.
We understand that Microsoft will refund our purchase, but it would be best if you would fulfill your promise of providing a product which we pre-ordered. Thank you in advance for remedying this situation.
Re: www.741.com Windows 7 Student Discount
Your upgrade option does not work as is stated. Upgrade paths such as 32-bit XP to 64-bit Windows 7 are not possible with your product since the executable installer file is 64-bit. Other similar upgrade paths are also difficult, and a clean install (as your website described for this product) is practically impossible without a bootable DVD.
We understand that Microsoft will refund our purchase, but it would be best if you would fulfill your promise of providing a product which we pre-ordered. Thank you in advance for remedying this situation.
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