Mx43x Lagging Issue

Affected Models Are : Amilo M1437G , M1439G , M3438G , M4438G . Petition statistics at http://mx43x.freewebpage.org/

To:  Fujitsu Siemens Computers

Mx43x "Lagging Issue"

Several Notebooks from Fujitsu Siemens Computers have a serious problem. The models involved are all Mx43x series.
This problem was identified several months ago, FSC was informed of it and still after all this time the problem exists. The other companies involved ( Uniwill and Via ) were also informed of the problem, and they said they would look into it.

Here is a brief description of the problem

"The lagging issue - detection and details
What is it?
The so called 'lagging issue of the Mx438G' is data jam between hard drives and memory caused by assumedly a bad allocation of IRQs. Mainly the problem appears as a total hang up (freezing) of the whole laptop for 2 seconds or less. The bug is independent on OS, drivers and current BIOS versions (up to 1.10c). Paradoxically the bug seems to be differently strong on Mx438G with the same components.

Do I have this bug?
The lagging issue is a very fleeting problem. Until now there has no benchmark been found that creates this bug. Windows might run perfect. Even current superior video games might run as expected. All this together makes it really difficult to capture this bug and give precise reports to Fujitsu-Siemens Computers. The try to catch this bug with fraps was unsuccessful.

So how can I detect it?
There are some small hints for that. Video and mp3 playback can stagnate for short. Applications, which create a large data transfer from/to the hard drives give strange error messages. Video games "lag"." ( Thanks to BOKAR )



More information at
http://support.fujitsu-siemens.de/forum/viewtopic.php?t=13089
http://www.notebookforums.com/showthread.php?t=121724


To FUJITSU SIEMENS COMPUTERS.
-How is this problem being taken care of ?
-Why havenīt you issued a clear statement recognizing the problem ?
-Have you identified the problem ?
-Are you close to a solution ?
-When will the solution be available to the Amilo Mx43x Buyers ?
-Will the solution involve a Bios update, a driver update or a total recall of these notebook models ?
-Are you in contact with Uniwill and Via to try to speed up the resolution of this problem ?

The worst policy that FSC could follow is trying to ignore this issue. It is making and will make much more damage to FSC image and finances than a rapid resolution of this problem . Calling it an "issue" is a understatement. This is a problem . A very serious problem.
Please solve this very quickly because your image is going downhill, and the buyers are stuck with an equipment that doesnīt work properly.

Furthermore, this can be seen as fraud, because after FSC was told of the problem, you still continued to sell those notebooks, not taking them out of the market.
This would have been the right thing to do, not ignoring the problem!

Please respond quickly !

Sincerely,

The Undersigned

The Mx43x Lagging Issue Petition to Fujitsu Siemens Computers was created by FSC Amilo Mx43x Buyers and written by Ulisses Ramos (mx43xpetition@gmail.com).  This petition is hosted here at www.PetitionOnline.com as a public service. There is no endorsement of this petition, express or implied, by Artifice, Inc. or our sponsors. For technical support please use our simple Petition Help form.

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