Nokia N97 Scratched Lens Replacement

To:  Nokia

Nokia recently released a flagship device - The Nokia N97. The N97 suffers from a manufacturing issue which results in the sliding lens cover actually scratching the lens it is supposed to protect. This results in poor image quality, blurring and light artefacts of varying levels for affected owners.

Nokia are refusing to acknowledge that there is an issue, but are replacing lenses at Nokia Care Points on an adhoc basic. Meanwhile customers are continuing to purchase a device that is effectively damaging itself.

This petition is aiming to achieve two things: -

1. That Nokia should publicly acknowledge that there is an issue with the lens cover on the N97.

2. That Nokia will replace affected handsets with new (not hastily repaired) handsets as an apology when the issue has been resolved at manufacturing level.

Sincerely,

The Undersigned

The Nokia N97 Scratched Lens Replacement Petition to Nokia was created by Nokia N97 Owners and written by Dave Cozens (n97@davecozens.com).  This petition is hosted here at www.PetitionOnline.com as a public service. There is no endorsement of this petition, express or implied, by Artifice, Inc. or our sponsors. For technical support please use our simple Petition Help form.