We have purchased Pottery Barn rugs and brought them into our homes only to find they immediately, or even years later, off-gas a burnt rubber smell. The fumes are horrible. Some of us have experienced perceived health problems. Some have had success returning the rugs for full or partial refunds, some have not. Discussions on the internet suggest this problem has been going on for several years. It is time for Pottery Barn to STOP SELLING RUGS THAT OFF-GAS HORRIBLE FUMES. This problem is widespread enough that quality controls should be in place.