To: Carleton S. Fiorina, Hewlett Packard
To: Carleton S. Fiorina, Chairman of the Board and CEO, Hewlett Packard

On March 24, 2004 Microsoft Corporation announced the release of Windows Mobile 2003 Second Edition for Pocket PC, a update for the OS and application suite for Pocket PC handheld computing devices
Unfortunately, Hewlett Packard have so far neglected to offer Windows Mobile OS upgrades for the IPAQ H3900 series of handhelds.

Technically, all Pocket PC 2003 devices are capable of supporting the new Windows Mobile 2003 Second Edition software for Pocket PC.

So it is correct to say that Windows Mobile for Pocket PC 2003 second edition offers significant benefit to the user and is capable on running on older Pocket PC 2003 first edition devices via a software upgrade.

Without upgrades from Hewlett Packard, users are relegated to purchasing brand new Windows Mobile 2003 Second Edition for Pocket PC devices at great expense.

Since the IPAQ H3900 is still used by a large portion of the PDA community (see Brighthand Forums), we users of IPAQ H3900 series computing devices are requesting that Hewlett Packard offer a reasonable commercial Windows Mobile 2003 Second edition for Pocket PC upgrade service or software package for the IPAQ h3900 series handheld computers.