Panasonic LCD Television lamp (TY-LA1000) life issue

To:  Panasonic Corporation of North America

We the undersigned strongly feel strongly that there is a design flaw with the lamp unit life of our Panasonic LCD Televisions that use lamp unit part number TY-LA1000 or similar and have been wrongfully subjected to a product that we feel has not been properly tested.

The average lifespan of the TY-LA1000 or similar lamp unit is rated at 10,000 (Ten Thousand) hours according to Panasonic documentation. We are finding that the average lifespan is considerably shorter; maybe 1/10th (one tenth) and we are starting to regret the purchase of our Panasonic LCD Televisions.

We are experiencing in some cases unnecessary out of pocket expense and valuable time that we are wasting to fix the problems we are having or now assume we will have in the future with our NEW Panasonic LCD Televisions. In some cases the lamp unit is being replaced two or three times in a single year. Although Panasonic provides a years warranty on lamp unit part number TY-LA1000 or similar we are find this to be totally unacceptable, time consuming and are experiencing problems with technical support and delays of up to six weeks before we can obtain a replacement lamp unit. After the year warranty has expired we are expected to purchase a replacement lamp unit for a price on average of about $300 (Three Hundred dollars) possibly two or three times a year.

We would like Panasonic to fully recognize the lamp unit life issue and come up with a solution to remedy the situation so that the documented 10,000 (Ten Thousand) hour lamp unit life can be obtained and/or refund us in full for the total expense of replacing the lamp units in our Panasonic LCD Televisions.

Sincerely,

The Undersigned

The Panasonic LCD Television lamp (TY-LA1000) life issue Petition to Panasonic Corporation of North America was created by and written by Mike Krajewski, Darren Trutzenbach (losboyz@yahoo.com).  This petition is hosted here at www.PetitionOnline.com as a public service. There is no endorsement of this petition, express or implied, by Artifice, Inc. or our sponsors. For technical support please use our simple Petition Help form.

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