Eliminate the Better Business Bureau's Double Standards In Grading Businesses
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U.S. Congress
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We the undersigned consumers and business owners hereby petition the Better Business Bureau, interested politicians, and government officials to take the following course of action to rectify what we believe to be a travesty with great economic costs.
We believe the following statements to be true:
1. The Better Business Bureau current grading system is inaccurate, biased, and faulty which has caused legitimate, well run, consumer friendly businesses to suffer greatly from bad grades given to them by the Better Business Bureau.
2. The Better Business Bureau current grading system has not done the due diligence necessary to guarantee accurate results about non-member businesses for which it has given grades.
3. The Better Business Bureau has no mechanism in place for a non-member business to seek independent arbitration for what they deem to be an unfair grade. In other words, the Better Business Bureau refuses to subject itself to the very process that they require businesses to participate in if they wish to be members.
4. There is no standardization between regional offices of the Better Business Bureaus when it comes to grading or sales tactics. There is no appearance of oversight of these regional BBB offices by the national Council of Better Business Bureaus.
In view of these statements which we believe reflect the truth, we hereby request the Council of Better Business Bureaus take the following course of action to better serve the consumers it has sworn to protect and the businesses it seeks to represent, and make right the damage it has caused to businesses that have been disparaged by incorrect grades from various regional BBB offices.
1. Until such time as the Better Business Bureau can demonstrate that they have done the countless hours of research necessary to grade any business in their database, the BBB must be required to remove all grades assigned to non-member businesses.
2. Prior to re-instituting said grading system, the BBB must have a system in place to allow businesses and consumers to file complaints about a regional BBB. These complaints must go directly to the National Council of Better Business Bureaus to oversee, and if necessary arbitrate. If the Council of Better Business Bureaus declines to establish such a national oversight process, then we request legislation from the United States Congress to require the BBB to subject itself to such a national oversight process from whom-so-ever Congress decides.
We believe the following statements to be true:
1. The Better Business Bureau current grading system is inaccurate, biased, and faulty which has caused legitimate, well run, consumer friendly businesses to suffer greatly from bad grades given to them by the Better Business Bureau.
2. The Better Business Bureau current grading system has not done the due diligence necessary to guarantee accurate results about non-member businesses for which it has given grades.
3. The Better Business Bureau has no mechanism in place for a non-member business to seek independent arbitration for what they deem to be an unfair grade. In other words, the Better Business Bureau refuses to subject itself to the very process that they require businesses to participate in if they wish to be members.
4. There is no standardization between regional offices of the Better Business Bureaus when it comes to grading or sales tactics. There is no appearance of oversight of these regional BBB offices by the national Council of Better Business Bureaus.
In view of these statements which we believe reflect the truth, we hereby request the Council of Better Business Bureaus take the following course of action to better serve the consumers it has sworn to protect and the businesses it seeks to represent, and make right the damage it has caused to businesses that have been disparaged by incorrect grades from various regional BBB offices.
1. Until such time as the Better Business Bureau can demonstrate that they have done the countless hours of research necessary to grade any business in their database, the BBB must be required to remove all grades assigned to non-member businesses.
2. Prior to re-instituting said grading system, the BBB must have a system in place to allow businesses and consumers to file complaints about a regional BBB. These complaints must go directly to the National Council of Better Business Bureaus to oversee, and if necessary arbitrate. If the Council of Better Business Bureaus declines to establish such a national oversight process, then we request legislation from the United States Congress to require the BBB to subject itself to such a national oversight process from whom-so-ever Congress decides.
579 Signatures
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Robert Kerstner
- City, State
- Temecula, Ca.
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Deborah Haugen
- City, State
- Malibu, Ca.
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Trish Ryan
- City, State
- Oak Park, CA
- Comments
- Eliminate the FDA - They are even more corrupt!
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Gregory Simcik
- City, State
- Jersey City, NJ
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Linda Riddle
- City, State
- Houston TX
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J. R. Adams
- City, State
- Atlanta, GA
- Comments
- Please see our web site at www.MechanicsResponds.com
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Henya Friedman
- City, State
- Lake Forest, CA 92630
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Tracey
- City, State
- Lake Forest, CA 92630
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Carrie Alexander
- City, State
- Lake Forest, CA 92630
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Bill
- City, State
- Newport Beach, CA 92663
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Lorena
- City, State
- Irvine, CA
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Carri
- City, State
- Orange, CA
- Comments
- They use biased opinions based on membership revenue
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Mike Wilson
- City, State
- Bartlett, Tennessee
- Comments
- We are not a member of the BBB as we disagree with the way they grade business'. We currently run over 50,000 calls per year and in the last 36 months have received and resolved 33 complaints. That is less than 0.00 percent ratio. Our grade is a C-. Further, I can't get a representative at the BBB to pick up the phone and return my call. Email yes, phone call no.
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Gerald Allen
- City, State
- Scottsdale, AZ
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edwin
- City, State
- garden grove, ca
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Wendy Perez
- City, State
- huntington beach ca
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trong nguyen
- City, State
- anaheim, ca
- Comments
- unfair.
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zachary mccabe
- City, State
- santa ana CA
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john davi
- City, State
- santa ana
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Fadi Aboulhosn
- City, State
- Fullerton, Ca
- Comments
- BBB is Not Accurate
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Alan Amado
- City, State
- Anaheim, CA
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christian Espejo
- City, State
- corona,ca
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Jennifer Gamalinda
- City, State
- Irvine, Ca
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Dana Betz
- City, State
- Boca Raton, FL
- Comments
- BBB = Legalized Blackmail
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Chris Maione
- City, State
- Boca Raton, FL
- Comments
- Unfair system - Blackmail
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Richard H
- City, State
- Hartford, CT
- Comments
- The main question consumers need to ask is How could the BBB advocate on my behalf if their only source of revenue is the businesses about which Id have a beef? An investigation into its legitimacy and what, if anything, it actually does, other than take money from businesses, is long over-due.
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Blaine Davaz
- City, State
- Costa Mesa, Ca
- Comments
- BBB is dishonest, that is a fact
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jason ross
- City, State
- costa mesa ca.
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Roie Raitses
- City, State
- Huntingdon Valley, PA
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lauren
- City, State
- laguna niguel, ca
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Stephen Smith
- City, State
- Delray Beach, FL.
- Comments
- I have known about the BBB's "grade for cash" system for some time.....it's a shame that the public is not more aware. Most people (especially elderly) hold the BBB in high regard and base decisions on the BBB grading of a business. They should be outed as frauds!!
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Rocio Contreras
- City, State
- Oxnard, CA
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Socorro Ramirez
- City, State
- Oxnard, CA
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jennifer easterly
- City, State
- baytown, texas
- Comments
- The BBB has unfairly rated the business I work for and we are currently seeking legal action against their practices
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Scott Denick
- City, State
- Newport Beach
- Comments
- В
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Claude Dodson
- City, State
- Newbury Park, CA.
- Comments
- Shame on the BBB
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Nick Cormier
- City, State
- Thousand Oaks, CA
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Pam Heal
- City, State
- Camarillo, CA
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Cory Chappell
- City, State
- St. Charles, MO
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David Shettlesworth
- City, State
- Mobile , Alabama
- Comments
- The BBB is a joke. They pretty much operate like the mafia. Pay us our protection fees " aka membership dues " or else " get a bad rating".
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T. Matthew Stabler
- City, State
- Mobile, Al
- Comments
- I called the BBB and asked how to file a complaint against the BBB. No one could answer the question.
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Tracey
- City, State
- Wilmer, AL
- Comments
- This needs to be stopped. If the BBB can't be fair, they should not be.
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Kenneth Booker
- City, State
- Fairhope Alabama
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missy turner
- City, State
- mobile,al 36609
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Patrick D Schlosser
- City, State
- Huntington Beach, California
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Deanna Hoover
- City, State
- Costa Mesa CA
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Dan Bauer
- City, State
- Lake Worth, Florida
- Comments
- the BBB is a myth! it is a pay to play profit company who, itself, needs to receive and F rating!
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Sherry Waterman
- City, State
- Costa Mesa, CA
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Song Cho
- City, State
- Costa mesa CA.
- Comments
- BBB is not right
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David Kounter
- City, State
- Dana Point, CA
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579
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