Eliminate the Better Business Bureau's Double Standards In Grading Businesses
-
Author:
n/a -
Send To:
U.S. Congress
-
Sponsored By:
-
More Info at:
We the undersigned consumers and business owners hereby petition the Better Business Bureau, interested politicians, and government officials to take the following course of action to rectify what we believe to be a travesty with great economic costs.
We believe the following statements to be true:
1. The Better Business Bureau current grading system is inaccurate, biased, and faulty which has caused legitimate, well run, consumer friendly businesses to suffer greatly from bad grades given to them by the Better Business Bureau.
2. The Better Business Bureau current grading system has not done the due diligence necessary to guarantee accurate results about non-member businesses for which it has given grades.
3. The Better Business Bureau has no mechanism in place for a non-member business to seek independent arbitration for what they deem to be an unfair grade. In other words, the Better Business Bureau refuses to subject itself to the very process that they require businesses to participate in if they wish to be members.
4. There is no standardization between regional offices of the Better Business Bureaus when it comes to grading or sales tactics. There is no appearance of oversight of these regional BBB offices by the national Council of Better Business Bureaus.
In view of these statements which we believe reflect the truth, we hereby request the Council of Better Business Bureaus take the following course of action to better serve the consumers it has sworn to protect and the businesses it seeks to represent, and make right the damage it has caused to businesses that have been disparaged by incorrect grades from various regional BBB offices.
1. Until such time as the Better Business Bureau can demonstrate that they have done the countless hours of research necessary to grade any business in their database, the BBB must be required to remove all grades assigned to non-member businesses.
2. Prior to re-instituting said grading system, the BBB must have a system in place to allow businesses and consumers to file complaints about a regional BBB. These complaints must go directly to the National Council of Better Business Bureaus to oversee, and if necessary arbitrate. If the Council of Better Business Bureaus declines to establish such a national oversight process, then we request legislation from the United States Congress to require the BBB to subject itself to such a national oversight process from whom-so-ever Congress decides.
We believe the following statements to be true:
1. The Better Business Bureau current grading system is inaccurate, biased, and faulty which has caused legitimate, well run, consumer friendly businesses to suffer greatly from bad grades given to them by the Better Business Bureau.
2. The Better Business Bureau current grading system has not done the due diligence necessary to guarantee accurate results about non-member businesses for which it has given grades.
3. The Better Business Bureau has no mechanism in place for a non-member business to seek independent arbitration for what they deem to be an unfair grade. In other words, the Better Business Bureau refuses to subject itself to the very process that they require businesses to participate in if they wish to be members.
4. There is no standardization between regional offices of the Better Business Bureaus when it comes to grading or sales tactics. There is no appearance of oversight of these regional BBB offices by the national Council of Better Business Bureaus.
In view of these statements which we believe reflect the truth, we hereby request the Council of Better Business Bureaus take the following course of action to better serve the consumers it has sworn to protect and the businesses it seeks to represent, and make right the damage it has caused to businesses that have been disparaged by incorrect grades from various regional BBB offices.
1. Until such time as the Better Business Bureau can demonstrate that they have done the countless hours of research necessary to grade any business in their database, the BBB must be required to remove all grades assigned to non-member businesses.
2. Prior to re-instituting said grading system, the BBB must have a system in place to allow businesses and consumers to file complaints about a regional BBB. These complaints must go directly to the National Council of Better Business Bureaus to oversee, and if necessary arbitrate. If the Council of Better Business Bureaus declines to establish such a national oversight process, then we request legislation from the United States Congress to require the BBB to subject itself to such a national oversight process from whom-so-ever Congress decides.
614 Signatures
-
geraldine w
- City, State
- PENN VALLEY,CA. 95946
- Comments
- IT HAS BEEN OVER A YEAR SINCE I FIRST CONTACTED.SACRAMENTO .BBB.I HAVE SPOKEN TO MISS SEEBURG.MEGAN READ.I AM CONSTANTLY CALLING BOTH FOR SOME UPDATE ON MY CONCERNS.EVASIVE.UNPROFESSIONAL.RECENTLY WROTE TO MR ALMOND. HOPING. GERALDINE WOOD. I WILL CONTINUE
-
Jennie B
- City, State
- deltona
-
William M
- City, State
- Dallas, Texas
- Comments
- I'm afraid that the BBB has become anything but objective. They have become lazy.
-
Robert K
- City, State
- Temecula, Ca.
-
Deborah H
- City, State
- Malibu, Ca.
-
Trish R
- City, State
- Oak Park, CA
- Comments
- Eliminate the FDA - They are even more corrupt!
-
Gregory S
- City, State
- Jersey City, NJ
-
Linda R
- City, State
- Houston TX
-
J. R. A
- City, State
- Atlanta, GA
- Comments
- Please see our web site at www.MechanicsResponds.com
-
Henya F
- City, State
- Lake Forest, CA 92630
-
Tracey
- City, State
- Lake Forest, CA 92630
-
Carrie A
- City, State
- Lake Forest, CA 92630
-
Bill
- City, State
- Newport Beach, CA 92663
-
Lorena
- City, State
- Irvine, CA
-
Carri
- City, State
- Orange, CA
- Comments
- They use biased opinions based on membership revenue
-
Mike W
- City, State
- Bartlett, Tennessee
- Comments
- We are not a member of the BBB as we disagree with the way they grade business'. We currently run over 50,000 calls per year and in the last 36 months have received and resolved 33 complaints. That is less than 0.00 percent ratio. Our grade is a C-. Further, I can't get a representative at the BBB to pick up the phone and return my call. Email yes, phone call no.
-
edwin
- City, State
- garden grove, ca
-
Wendy P
- City, State
- huntington beach ca
-
trong n
- City, State
- anaheim, ca
- Comments
- unfair.
-
zachary m
- City, State
- santa ana CA
-
john d
- City, State
- santa ana
-
Fadi A
- City, State
- Fullerton, Ca
- Comments
- BBB is Not Accurate
-
Alan A
- City, State
- Anaheim, CA
-
christian E
- City, State
- corona,ca
-
Jennifer G
- City, State
- Irvine, Ca
-
Dana B
- City, State
- Boca Raton, FL
- Comments
- BBB = Legalized Blackmail
-
Chris M
- City, State
- Boca Raton, FL
- Comments
- Unfair system - Blackmail
-
Richard H
- City, State
- Hartford, CT
- Comments
- The main question consumers need to ask is How could the BBB advocate on my behalf if their only source of revenue is the businesses about which Id have a beef? An investigation into its legitimacy and what, if anything, it actually does, other than take money from businesses, is long over-due.
-
Blaine D
- City, State
- Costa Mesa, Ca
- Comments
- BBB is dishonest, that is a fact
-
jason r
- City, State
- costa mesa ca.
-
Roie R
- City, State
- Huntingdon Valley, PA
-
lauren
- City, State
- laguna niguel, ca
-
Stephen S
- City, State
- Delray Beach, FL.
- Comments
- I have known about the BBB's "grade for cash" system for some time.....it's a shame that the public is not more aware. Most people (especially elderly) hold the BBB in high regard and base decisions on the BBB grading of a business. They should be outed as frauds!!
-
Rocio C
- City, State
- Oxnard, CA
-
Socorro R
- City, State
- Oxnard, CA
-
jennifer e
- City, State
- baytown, texas
- Comments
- The BBB has unfairly rated the business I work for and we are currently seeking legal action against their practices
-
Scott D
- City, State
- Newport Beach
- Comments
- В
-
Claude D
- City, State
- Newbury Park, CA.
- Comments
- Shame on the BBB
-
Nick C
- City, State
- Thousand Oaks, CA
-
Cory C
- City, State
- St. Charles, MO
-
David S
- City, State
- Mobile , Alabama
- Comments
- The BBB is a joke. They pretty much operate like the mafia. Pay us our protection fees " aka membership dues " or else " get a bad rating".
-
T. Matthew S
- City, State
- Mobile, Al
- Comments
- I called the BBB and asked how to file a complaint against the BBB. No one could answer the question.
-
Tracey
- City, State
- Wilmer, AL
- Comments
- This needs to be stopped. If the BBB can't be fair, they should not be.
-
Kenneth B
- City, State
- Fairhope Alabama
-
missy t
- City, State
- mobile,al 36609
-
Patrick D S
- City, State
- Huntington Beach, California
-
Deanna H
- City, State
- Costa Mesa CA
-
Dan B
- City, State
- Lake Worth, Florida
- Comments
- the BBB is a myth! it is a pay to play profit company who, itself, needs to receive and F rating!
-
Sherry W
- City, State
- Costa Mesa, CA
-
Song C
- City, State
- Costa mesa CA.
- Comments
- BBB is not right
-
614
Signatures! - View Signatures
- Sign Petition