Eliminate the Better Business Bureau's Double Standards In Grading Businesses
-
Author:
n/a -
Send To:
U.S. Congress
-
Sponsored By:
-
More Info at:
We the undersigned consumers and business owners hereby petition the Better Business Bureau, interested politicians, and government officials to take the following course of action to rectify what we believe to be a travesty with great economic costs.
We believe the following statements to be true:
1. The Better Business Bureau current grading system is inaccurate, biased, and faulty which has caused legitimate, well run, consumer friendly businesses to suffer greatly from bad grades given to them by the Better Business Bureau.
2. The Better Business Bureau current grading system has not done the due diligence necessary to guarantee accurate results about non-member businesses for which it has given grades.
3. The Better Business Bureau has no mechanism in place for a non-member business to seek independent arbitration for what they deem to be an unfair grade. In other words, the Better Business Bureau refuses to subject itself to the very process that they require businesses to participate in if they wish to be members.
4. There is no standardization between regional offices of the Better Business Bureaus when it comes to grading or sales tactics. There is no appearance of oversight of these regional BBB offices by the national Council of Better Business Bureaus.
In view of these statements which we believe reflect the truth, we hereby request the Council of Better Business Bureaus take the following course of action to better serve the consumers it has sworn to protect and the businesses it seeks to represent, and make right the damage it has caused to businesses that have been disparaged by incorrect grades from various regional BBB offices.
1. Until such time as the Better Business Bureau can demonstrate that they have done the countless hours of research necessary to grade any business in their database, the BBB must be required to remove all grades assigned to non-member businesses.
2. Prior to re-instituting said grading system, the BBB must have a system in place to allow businesses and consumers to file complaints about a regional BBB. These complaints must go directly to the National Council of Better Business Bureaus to oversee, and if necessary arbitrate. If the Council of Better Business Bureaus declines to establish such a national oversight process, then we request legislation from the United States Congress to require the BBB to subject itself to such a national oversight process from whom-so-ever Congress decides.
We believe the following statements to be true:
1. The Better Business Bureau current grading system is inaccurate, biased, and faulty which has caused legitimate, well run, consumer friendly businesses to suffer greatly from bad grades given to them by the Better Business Bureau.
2. The Better Business Bureau current grading system has not done the due diligence necessary to guarantee accurate results about non-member businesses for which it has given grades.
3. The Better Business Bureau has no mechanism in place for a non-member business to seek independent arbitration for what they deem to be an unfair grade. In other words, the Better Business Bureau refuses to subject itself to the very process that they require businesses to participate in if they wish to be members.
4. There is no standardization between regional offices of the Better Business Bureaus when it comes to grading or sales tactics. There is no appearance of oversight of these regional BBB offices by the national Council of Better Business Bureaus.
In view of these statements which we believe reflect the truth, we hereby request the Council of Better Business Bureaus take the following course of action to better serve the consumers it has sworn to protect and the businesses it seeks to represent, and make right the damage it has caused to businesses that have been disparaged by incorrect grades from various regional BBB offices.
1. Until such time as the Better Business Bureau can demonstrate that they have done the countless hours of research necessary to grade any business in their database, the BBB must be required to remove all grades assigned to non-member businesses.
2. Prior to re-instituting said grading system, the BBB must have a system in place to allow businesses and consumers to file complaints about a regional BBB. These complaints must go directly to the National Council of Better Business Bureaus to oversee, and if necessary arbitrate. If the Council of Better Business Bureaus declines to establish such a national oversight process, then we request legislation from the United States Congress to require the BBB to subject itself to such a national oversight process from whom-so-ever Congress decides.
614 Signatures
-
Anna B
- City, State
- Camarillo, Ca
- Comments
- A lot of people get ripped off because the BBB doesn't look at individual companies track record, they seem more concerned about making money from their members. This tells me they have their own interest in mind and not the consumers they are suppose to be helping. This needs to stop!!!
-
Tracy H
- City, State
- Crown Point, IL
- Comments
- The BBB is totally biased and unfair. CHANGE!!!
-
Leona L
- City, State
- Camarillo, CA
- Comments
- I used to trust the BBB - now I don't
-
Gerri A
- City, State
- Camarillo, CA
- Comments
- stop the madness!
-
Shirley V
- City, State
- Simi Valley, California
- Comments
- Not a fan of the BBB
-
Juan M
- City, State
- Oxnard, CA.
- Comments
- Don't care for the BBB
-
Kayla V
- City, State
- Simi Valley, California
- Comments
- Do not like the BBB
-
Gary R
- City, State
- Somis Ca. 93066
- Comments
- poor representation
-
Jennifer B
- City, State
- Camarillo, CA
- Comments
- poor representation
-
Derek D
- City, State
- Van Nuys, CA
- Comments
- poor representation
-
Dale A
- City, State
- Camarillo, CA
- Comments
- The BBB has ruined my life!
-
Brian O
- City, State
- Thousand Oaks, CA
- Comments
- Unfair and Unjust!
-
Karina M
- City, State
- Oxnard, CA.
- Comments
- They ruined my business!!!
-
Mike V
- City, State
- Chatsworth, Ca
- Comments
- The BBB are scammers
-
Karla V
- City, State
- Simi Valley, California
- Comments
- Get it straight!!
-
Doris H
- City, State
- Simi Valley, California
- Comments
- Not a fan of the BBB at all
-
adriana
- City, State
- Moorpark, CA
-
Stephanie B
- City, State
- Ventura, Ca
-
Rich H
- City, State
- Irvine, CA
- Comments
- I don't believe in double standards. Please Help.
-
Tina H
- City, State
- Huntington Beach, CA
- Comments
- it's shady when ratings are based on paid memberships
-
Gregory E S
- City, State
- Camarillo, California
-
sarah s
- City, State
- Camarillo,Ca
- Comments
- good luck!
-
Roger P
- City, State
- Camarillo, CA
-
Wesley S
- City, State
- Camarillo, CA
-
Jon T
- City, State
- Saint Peters
-
Lauren A
- City, State
- Camarillo CA
-
BRYAN F
- City, State
- LAKE FOREST, CA
-
Georgia J
- City, State
- Matthews, NC
- Comments
- I think they rule in favor of businesses that's a part of the BBB. I've had an incident with them that clearly should've gone in our favor, but it went into the favor of the business because they were a BBB Member.
-
Phil K
- City, State
- Camarillo, California
-
MaryBeth R
- City, State
- sunrise, fl
- Comments
- bbb is horrible!!!
-
Amy B
- City, State
- Moorpark, Ca
- Comments
- The BBB is a horrible organization that needs to be regulated or shut down!
-
Dan S
- City, State
- camarillo,ca 93010
-
Adam E
- City, State
- Vancouver, WA
-
Jill M
- City, State
- Spokane, WA
- Comments
- They don't have the resources to do a complete job. There isn't a good way to correct bad information.
-
Sara N
- City, State
- Northville, MI
-
Marilyn F
- City, State
- La Mesa, CA
- Comments
- I feel they only cater to the companies that join. If you're not a member they will definitely post all negatives about you. They are only interested in selling their memberships and protecting those who pay their dues. I have never used them to make any decisions business-wise.
-
Gina V
- City, State
- Moorpark, CA
-
Jared H
- City, State
- Portland, OR
-
Robert H
- City, State
- Crown Point, IN
-
Mike J
- City, State
- Seattle
-
Myles M
- City, State
- Carleton Place on.
- Comments
- BBB waist of space
-
Andrea W
- City, State
- CA
- Comments
- They are crooks- putting companies out of business for their own personal gain... FYI how does the "media director" of LA BBB drive a $120,000 bentley?? hmmm
-
Robert W
- City, State
- Dallas, TX
-
Gloria R
- City, State
- Augusta, Ks
-
Mitch H
- City, State
- San Angelo, TX.
- Comments
- Please force the BBB to play fair!
-
Dobie K
- City, State
- McKinney, TX
-
Lori T
- City, State
- Plainfield, NJ
- Comments
- there must be a way to remove a complaint!
-
June H
- City, State
- Putnam ,CT
- Comments
- We dealt with the Plainville ,Ctwhich is under another Ct Location
-
David E
- City, State
- Miami Florida
-
Scott P
- City, State
- The Colony
- Comments
- The BBB are crooks
-
614
Signatures! - View Signatures
- Sign Petition