Get Charter Communications Out Of Worcester, MA!

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The people of Worcester, MA are tired of wasting their hard earned money on the lack of service Charter Communications provides its customers. Charter's telephone, internet and cable are constantly not working right, and when customers call to get help, they are met with apathy and outright rudeness. Instead of working to find out what's wrong, agents hang up on you when they don't know what else to do. Services go out all the time, but no credits are issued for time lost. Their contractors miss scheduled appointments with no apologies, and their solution to everything is a new cable box. The customer service is horrendous, passing your call from one non-English speaker, to another and dropping the calls. Every call is too complicated and on average 15-30 mins long. Let's get Charter out of Worcester and bring in a company that cares about customer service.

8 Signatures

  • Dena Husson
    • Comments
    • Charter is the worst EVERRRRRRRRR
  • Rick Erickson
    • Comments
    • i am looking for competition
  • jessica symczak
  • Nicholas Manzoli
    • Comments
    • SUPPORT NIGHTMARE!!!
  • Mike Smith
  • Kendra Lawson
    • Comments
    • Enough is enough. They are a monopoly and their practices are unacceptable.
  • darlene van horn
    • Comments
    • I agree with the petition. I have experienced everything it says and it shouldn't be happening. I would love to see Charter replaced. The customer service is horrendous and I get passed from one non english speaking person to another. As a matter of fact I am on the phone with them as I happened to read this. I am right now being passed , put on hold,
  • Andy Foreman
    • Comments
    • Charter recently made some basic cable channels ( such as mtv2 ) scrambled video, requiring a box to view. The rates are rediculous.