GMS for nexon changing their customer service

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Nexon must Increase their customer service, and allow players to have a say in how the game is ran in a way shape or form. We are paying customers, and nexon doesn't allow us to have any say at all. They don't even believe us when we submit inquiries, and just copy and paste an automated message before going to the next one.
As stated by my thread, they undermined all I had to say and just cast me away without investigating at all. I provided proof and asked them to look into somethings for me and they just completely ignored. This is unjust.

547 Signatures

  • Trevor
  • mrme40
  • Lawrence Angelo Coloma
    • Comments
    • Nexon fails at customer service which is why private servers taken place
  • Elaine
    • Comments
    • В
  • Elena
  • Isaac wade
  • Selelmo
  • Jason
    • Comments
    • Nexon has the worst customer service ever. It needs help...
  • Nick Cashman
    • Comments
    • Nexon really need to change there ways, with such vivid information of what happened, well they should be able to do something, atleast look at an IP log.
  • Anthony X
  • Rikka
    • Comments
    • Lol @ the craiglist add for GMs.
  • Jamie Kojimoto
    • Comments
    • Better costumor service! :)
  • jak
  • Alex
    • Comments
    • They banned my account for joining a group who were bunny god moding... I didnt really notice it and i dont understand why i got banned but w/e...
  • Skiffy
  • Frankie
    • Comments
    • You really have to stop being selfish and start helping your players
  • joey
  • tfghfghdfhfg
    • Comments
    • Im with you
  • Greg
    • Comments
    • Tell me nexon, how did you help when my acc was hacked and i lost millions of meso and hundreds in NX? Hm?
  • Kris
  • Chuck
    • Comments
    • Nexon employees need to dedicate more time specifically for responding to inquires about hacked/stolen accounts.
  • Michael
    • Comments
    • DO SOMETHING ABOUT GMS DAMNNIT MONEY FACKERS
  • Kareem
    • Comments
    • Nexon always responds like a month late to my tickets, and i sent one about a false ban and gave proof about it and they said the ban wouldnt be lifted. I dont like their coustemer service
  • Nick
    • Comments
    • good luck
  • Harun (Boogiers)
    • Comments
    • Nexon fails at customer service.
  • Mike
    • Comments
    • Go kyle
  • Edd Koval
  • Binh
  • Andy
  • SawgyWafles
    • Comments
    • fix it pl0x
  • ToushirouZX
  • John
    • Comments
    • Hope this passes
  • Adam.
    • Comments
    • i lost my account recently and there is nothing i can do about it.
  • Dominic
    • Comments
    • Nexon America needs to improve its Customer Service. its really bad
  • Jesse
    • Comments
    • Nexon's customer service is beyond horrible. It's looks like all they care about is adding more content for the NX buyers to blow their money on, even though it's technically a three month rental. Just a big ripoff.
  • amin amin
    • Comments
    • Nexon needs serious upgrading.
  • Thomas
    • Comments
    • Nexon your service sucks ass.....
  • Eric
    • Comments
    • Get better Customer Service! Seriously...
  • Kevin
  • Stephen Yonts
    • Comments
    • It's necessary for Nexon to increase the standard in their customer service, otherwise they will soon be driven into the ground.
  • samuel
  • Teresa
  • JP
  • Gefef
  • Kyle Green
    • Comments
    • Umm?
  • Drew
    • Comments
    • Please
  • youdontknow
    • Comments
    • Nexon american customer suck,i had alot problem with them and most of the case if simple just saying refused[i never saw nexon solving any of my problem]and thanks for bots answer
  • Thomas
  • etienne
  • Maplestory Player
    • Comments
    • Nexon really needs better customer service...