Stop BT Providing Browsing Habits Information to Phorm or Other Third Party Companies

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BT,
Today the news broke that BT will be selling on browsing habits information to Phorm, a company with links to the spyware industry (http://www.theregister.co.uk/2008/02/25/phorm_isp_advertising/). Many of your customers are extremely unhappy about this and even call the legality into question as it seems to be in breach of BT's own privacy policy:
"We do not use this information to:
identify individuals visiting our website; or analyse your visits to any other websites (except that we do track you if you go to websites carrying our banner, but we do not identify personal details while we do this); or
track any Internet searches which you may make while on our website. "
http://www2.bt.com/btPortal/application?origin=con_footer.jsp&event=bea.portal.framework.internal.portlet.event&pageid=mb_form&portletid=mb_form&portletns=mb_form&wfevent=Link.mb_form&com.bea.event.type=linkclick&oLDesc=Privacy+Policy&oSiteArea=con.mya&oPJsp=con_footer.jsp&oPt=mb_form&oLName=privacyPolicy&oOJsp=con_footer.jsp&oPg=mb_form&siteArea=con.mya&type=privacy

In light of this we call for BT to make the SHARING AND COLLECTING of browsing habits by opt-in only, and not just the displaying of targetted advertising as seems to now be the case. We also call on BT to provide assurance and garuntee that NO browsing information will be shared with third parties, or even collected, unless the customer has specifically agreed to this.

59 Signatures

  • Gemma Bowen
  • James Cleverley
    • Comments
    • An invasion of privacy
  • Toby Berriman
    • Comments
    • This is a dark step to take and if we are not careful I honestly fear where it could lead.
  • Stefan
  • David Potts
    • Comments
    • the selling of private information of any kind should be done by an opt-in basis only - especially since the third party to whom the information is being sold is unknown to many of us. We don not know their own Privacy agreement, and there's no guaruntee that they won't sell it further on. Remember that billions of people shop online, and many of us don't want our purchases and shopping habits known by anyone else.
  • Stephen Marks
  • P Hunter
  • S Brown
  • Duncan Robertson
    • Comments
    • No, never, don't want it! I want to control what I see on the web - ads and all!
  • Neil McAllister
  • Andy Gilbert
    • Comments
    • Sort it out or bye bye BT.
  • Bob Caswell
    • Comments
    • I find this an invasion of my cival liberty to withhold what I want when I want ,how dare BT presume that they can act on my behalf .whats next webcam in house.Try and provide a service where your customers not your shareholders benefit!!!
  • chris allott
    • Comments
    • unbelievable
  • P Wall
  • Tim Myers
  • Richard Greening
    • Comments
    • Disgusting that BT haven't informed us that they are doing this and not even giving us the option to opt out.
  • Emma
  • Emma Cresswell
    • Comments
    • absolutely disgusting, So much for privacy
  • G Foster
  • Mark Marsh
  • Derek Moore
  • Robert Borson
  • S..henley
    • Comments
    • why are BT encouraging SPAM by selling on information to known spammers, while decent companies are trying to kill it off.
  • William Nagle
  • Luke
  • Geoff Lowe
    • Comments
    • I HATE ALL ADVERTISING - This is invasion of privacy, if BT keeps sending me adverts, they will lose a customer.
  • P David
  • Dave Chadwick
  • daniel
    • Comments
    • il opt out of my bt contract if it breaches my contract
  • Carl Burchell
  • Peter F Racher
  • Peter F Racher
  • Mark Garton
    • Comments
    • If BT do indeed roll this out, I will be asking for my MAC as soon as its announced.
  • Robert Ronald
    • Comments
    • Intrusion of privacy.
  • Jamal Natour
  • Colin Weldon
    • Comments
    • If BT do indeed roll this out, I will be asking for my MAC as soon as its announced for breach of contract.
  • Patrick Wallace
  • Norman
    • Comments
    • A disgraceful violation of privacy
  • Jacob Whittaker
  • toni
  • A Smith
    • Comments
    • Either this is resolved or I move!
  • alan harknett
    • Comments
    • the shocking thing is i was not suprised at all
  • Paul Tuckwood
  • stefano belbin
  • Robert de Haas
    • Comments
    • Opt out is not an option for me. The data is still mirrored to Phorm services. I will be cancelling my BT account as soon as my contract is at an end.
  • Robert Ringrow
    • Comments
    • As they've quite flagrantly broken the Regulation of Investigatory Powers Act I'm a bit surprised that they aren't already being investigated by the police.
  • William Kelly
    • Comments
    • Stop colluding with Phorm, or lose all my Custom
  • ian hoar
  • JC
  • Julie Kellaway
    • Comments
    • Yet another invasion of our personal lives. While browsing I do not want to be bombarded with more adverts. Will now consider my broadband supplier.