Remove Bulldogdsl as ISPA Consumer broadband Supplier of the year

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Due to the frustration many customers of Bulldog Dsl in the uk (www.bulldogdsl.com) are having with their internet connections, and the poor response from Bulldogs Customers Service. We would like to petition the ISPA organisation to remove Bulldogs Status as consumer broadband providor of the year, as we believe it is misleading. in particular the following points: a)Bulldog DSl is not responding to emails sent to customer service and technical support. b) not updating their internet status page in a timely manner. c) making it difficult to report faults due to high call waiting queues.

818 Signatures

  • mike chatz
    • Comments
    • I tried every other way to get my problems sorted out
  • Lee
  • Craig Wallace
    • Comments
    • You need to give the ISPA to zenadsl not bulldog. The service bulldog are giving is shocking
  • Neil Oakman
  • Rachel Hudson
  • Thomas Young
    • Comments
    • Completely cheesed with this bunch!
  • Dave Murphy
    • Comments
    • they are useless
  • Peeved Wholesale Partner
    • Comments
    • Thanks guys, you have screwed my business and cost me a fortune
  • Ahmed Raj
    • Comments
    • Bulldog have failed consistently to provide me with any kind of service whatsoever and I dont want other people to fall into the trap i did. My speeds are worse than 56k and they ignore my emails
  • Andy Green
    • Comments
    • shocking service, but what is Craig talking about - crap - Zen are just as bad.
  • A Johnston
  • Seymour Knowles-Barley
  • Alan Ashman
    • Comments
    • Very Very Unsatisfactory Performance From My Connection , Constant disconnection , trouble opening pages and a world of other problems. i'd be better off on a gd ole 56k modem.
  • Chris Gallacher
    • Comments
    • About time too....don't know what C&W were thinking of buying Bulldog!
  • David
    • Comments
    • stop the whining bluedragon!!!
  • H chishti
    • Comments
    • Gone from bad to worse, very bad cservices, poor in every other dept too.
  • Barry McCauley
    • Comments
    • 'low latency for gamers' my arse
  • Karen Wedley
    • Comments
    • Bulldog are a sham! They don't care about customers and offer very poor service and have a low quality product!
  • Qasim Ali Bhatti
    • Comments
    • rapidly fluctuating speeds recently, increasing signs of contention, havent even bothered to ring up customer services as people are having to wait around TWO HOURS to get through, and evenm then it is not resolved. on bulldog 2mbps, recieving 300kbps.
  • Michael Chung
  • R Raveendran
    • Comments
    • Disgraceful wait times for customer service and they NEVER reply to support queries via email
  • Lee Macauly
    • Comments
    • Do not join Bulldog, theyre the worst ISP ever!
  • Paul Camac
    • Comments
    • like swimming in treacle getting info from bulldog
  • John Andrew Griffiths
    • Comments
    • I've had horendous connection speed's for over a month now and not once have I been able to get through on the support phone line...
  • danielle mccarthy
    • Comments
    • The service provided has been awful. they promised but simply didn deliver, which is a shame as they seemed to offer great deals
  • Dave McNicholl
  • Chris Bridson
    • Comments
    • Biz product is well and truely useless, customer support is a joke and they're over charging!!!
  • Josh Coutts
    • Comments
    • Internet down, can't contact Bulldog AGAIN!!
  • Mark Hovey
  • Moby Davidson
  • mark cosens
    • Comments
    • to think i left nildram for this rubbish service
  • Raul Di Calisto
    • Comments
    • Complained various times about a number of issues, mainly my connection's speed, never had a reply.
  • A Wylie
  • Terry Joseph
    • Comments
    • I was ready to go down there
  • Jack Mervis
    • Comments
    • Bulldog certainly had a great product but the customer service levels at the moment are so awful that bulldog does not deserve the award.
  • Richard Cayon
    • Comments
    • Poor CS and poor performance....need to do much better than that!
  • Lawrence Ladomery
  • Stephen Kennard
    • Comments
    • My speds are good, but what if things went bad, i have tried b4 to get through the phone lines, the waits are stupid, id love along with many otther people to get out of my contract.
  • michael stanley
    • Comments
    • argueably the worst run residential adsl provider I have ever used
  • Brett Patterson
    • Comments
    • Service unreliable, sales staff confused, waiting times too long.
  • Dmitry Shkvarchuk
    • Comments
    • No service for over a week. Bulldog support phonelines not working for 3 days. Failure to respond to complaints by e-mail. Cutting customers off on phone queues after 1 hour wait. This is just to name the few.
  • darren park
    • Comments
    • darrenpark@darrenpark.me.uk
  • John Loe
    • Comments
    • Proof of our problems at http://bbs.adslguide.org.uk under the Bulldog section
  • Peter Slade
  • Carl
    • Comments
    • Banal service, no communication
  • Bill Mclelland
  • David Smith
  • Adam Oldridge
  • Kris Lord
  • David B
    • Comments
    • http://www.adslguide.org.uk/tools/speedchart.asp?id=5f972cd3ff08b8b8ed5f972cd3