Certegy

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  • Send To:
    Wal-Mart, Target, and other retailers using Certegy
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To Wal-Mart, Best Buy, Staples, Target, and all retailers using Certegy check authorization service:

Every day, retailers using Certegy's faulty risk management system lose money and customers when checks are declined for no good reason. Certegy bases its decision to accept or decline a check based on statistical information rather than whether there are sufficient funds to cover it. Upon rejection - which is in itself a humiliating experience - the customer is directed to call a number for an explanation of why the transaction was declined. But Certegy customer service representatives usually give incorrect, vague, or even nonsensical answers to these queries.

No customer should need the permission of a third party to write or cash a check in your store. I urge you to sever your business relationship with Certegy and switch to a system that actually verifies sufficient funds in the customer's checking account, similar to the process for using a debit card. A person with proper identification, bearing a check that contains security features and is covered by sufficient funds, should NEVER have a check declined.

854 Signatures

  • John
  • Taso A
    • Location
    • San Diego, CA
  • Carl S
    • Comments
    • Company has misrepresented itself in the theft of my personal data. Pursuing legal action to recover costs of closing accounts.
    • Location
    • NH
  • William C
    • Comments
    • We will never write checks at Certegy supported stores again.
    • Location
    • Colorado
  • Jason L
    • Location
    • Charlotte,NC
  • Al V
    • Location
    • Central Ohio
  • Diane D
    • Location
    • Hanover, PA
  • Jessica M
    • Comments
    • declined from AT&T using well-funded and frequently used account
    • Location
    • Connecticut
  • robert b
  • Kristina R
    • Comments
    • No Way to Certegy, Cannot get answers from them.
    • Location
    • Indiana and Ohio
  • Kristen J
    • Location
    • Seattle, WA
  • tasha s
    • Location
    • virginia
  • Michael A. W
    • Location
    • Greensboro, Maryland
  • Sharon N
  • David D P
    • Comments
    • Belle Tire won't accept my check
    • Location
    • Eastpointe
  • Debbie N
    • Comments
    • Add The Home Depot to that list
    • Location
    • Georgia
  • jessica
  • James S
  • Steve P
    • Location
    • Seattle, WA
  • Terrance T
  • Aryk and Shannon C
  • Tammy B
    • Comments
    • I was denied and I have not had insufficent funds for years!!
    • Location
    • Louisiana
  • Larry D
    • Comments
    • В
    • Location
    • Houston, TX
  • Robert B
    • Comments
    • CERTEGY SUCKS
    • Location
    • DALLAS TEXAS
  • jenae k
    • Location
    • wal-mart
  • Chris H
  • Travis R R
  • donnetta h
  • Ann B
  • mark w m
    • Comments
    • horrible service and bad infornation
    • Location
    • nothern virginnia
  • Dale G. C
  • James W. T
  • Renee E
  • STAN G
    • Comments
    • CERTEGY IS FRAUDULENT
    • Location
    • IRVINE CA
  • Steve S
    • Location
    • Montana
  • Erik D. H
  • Scott J
    • Comments
    • Complete embarresment with Target
    • Location
    • Yakima
  • kelli s
  • Matt L
  • Tamara D
  • William S
    • Comments
    • Stop writing checks if you don't want to keep Certegy in business. Otherwise you will continue to be declined and continue to be embarassed.
    • Location
    • Anchorage, Alaska
  • barbara g
    • Comments
    • tried to write a check at Sally Beauty ,target, pennys
    • Location
    • Kittanning Pa
  • Thomas L. H
  • Scott B
    • Comments
    • Sears/Certegy
    • Location
    • Austin TX
  • April M
  • Henry P
  • Mauricio P
  • Jerry W
    • Location
    • Publix
  • Miriam W
    • Location
    • wal-mart
  • Gary W. R
    • Comments
    • unfair
    • Location
    • Pottsville PA