Certegy

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    Wal-Mart, Target, and other retailers using Certegy
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To Wal-Mart, Best Buy, Staples, Target, and all retailers using Certegy check authorization service:

Every day, retailers using Certegy's faulty risk management system lose money and customers when checks are declined for no good reason. Certegy bases its decision to accept or decline a check based on statistical information rather than whether there are sufficient funds to cover it. Upon rejection - which is in itself a humiliating experience - the customer is directed to call a number for an explanation of why the transaction was declined. But Certegy customer service representatives usually give incorrect, vague, or even nonsensical answers to these queries.

No customer should need the permission of a third party to write or cash a check in your store. I urge you to sever your business relationship with Certegy and switch to a system that actually verifies sufficient funds in the customer's checking account, similar to the process for using a debit card. A person with proper identification, bearing a check that contains security features and is covered by sufficient funds, should NEVER have a check declined.

854 Signatures

  • Jessica M
    • Location
    • avondale, az
  • cheryl n
  • Danita S
  • heather g
    • Location
    • tallahassee, fl
  • James M. L
    • Location
    • Greenfield, WI
  • John M
  • Victor V
    • Comments
    • Netflix also uses this company.
    • Location
    • California
  • linda b
    • Comments
    • include 7-11 in your petition
    • Location
    • chester, va.
  • Sharon L. J
    • Location
    • Albertsons, San Diego
  • regina w
  • Bobbie P
    • Location
    • Target, Academy & Bealls
  • ALMA P
    • Comments
    • Also, I Party, Shaw's Supermarket, & Lowe's
    • Location
    • MA
  • Cynthia N
    • Location
    • maine
  • denise b
    • Location
    • indiana
  • sue m
  • Shawn W
    • Comments
    • В
    • Location
    • Pensacola,FL
  • Jessica Y
  • Forrest G
  • Gene C
    • Comments
    • They are a fraud
    • Location
    • Tampa
  • greg b
    • Comments
    • Circle K Stores, 7-11 Store
    • Location
    • tampa area
  • lisa
  • Sherry K
  • Matthew D
    • Location
    • Dracut, MA
  • Glenneth H
    • Comments
    • Victim of Certegy's fraudulent check denial
    • Location
    • Brimingam, AL
  • Martha S
    • Comments
    • a $206. 00 check was declined when my balance was $5100.00
    • Location
    • Target, Cerritos CA.
  • stacey
  • Mike D
    • Location
    • NJ
  • Karen J
  • Sally A H
    • Comments
    • does not realize that forgery exists and does not take this into consideration.
    • Location
    • Los Angeles
  • tammy w
  • kevin w
  • Jerome G
    • Location
    • Rogers, Arkansas
  • Jim B
  • Andrew W
    • Comments
    • In Response to being denied at target in October Twice when in March I had no problem writing a check there
    • Location
    • Roanoke, VA
  • kathy L
  • Florence P
    • Comments
    • Certegy needs to clean up it's business model.
    • Location
    • Houston, TX
  • George W
    • Comments
    • Certegy is SLANDEROUS
  • scott
  • Lynn S
    • Comments
    • Lowe's uses certegy
  • Julie B
  • Karyn s j
    • Comments
    • check cashing denied at walmart
    • Location
    • bryant, ar
  • Natalie W
    • Location
    • Frisco, TX
  • Kristin H
  • Sharon S
    • Location
    • BiLo
  • michael c
  • Jamel W
  • Greg
    • Comments
    • Have had horrible experience with the company. Have stopped shopping at retailers who use them.
    • Location
    • Texas
  • Lois A W
  • raquel a
  • Michael T
    • Comments
    • Customer Service! What Customer Service?
    • Location
    • Louisville, KY