DEMAND BETTER SERVICE FROM CREATIVE LABS (soundblaster, etc.)

Author:
n/a
Send To:
Creative Technology Ltd.

Sponsored By:
The customers of Creative Technology Ltd
More Info at:

WE ask that Creative (www.creative.com) add more support and customer care for all their products, mainly including the Sound Blaster LIVE! and AUDIGY products. We ask for all driver AND software support to be avalible for download on their website.. not just an order form for a shipped cd that WE will have to order again when a new update is out (ex. Live Ware 3.0), more windows xp support, better compatiblity with other hardware, NO MORE SPYWARE (ex. newsupd.exe), and the options to install the "HIDDEN" files... no hidden installations (ex. Creative EAX, Disc Detector, etc.)

Sources:
- http://www.cexx.org/newsupd.htm
- the users of news.creativelabs.com
- myself as a long time Sound Blaster User
- Best Computer USA (a local computer store)

over 10,000 customers cant be wrong....

8445 Signatures

Rayk C
- Comments
- I'm glad to subscribe with very emphasis
- Product Purchased from Creative
- SB Live Platinum; Geforce 2 GTS; DTT 5.1;
- Problem experienced
- incompetent answers; long repair time;
George
- Comments
- Removal of spyware
Don "Dracool" F
- Comments
- Support your custormers and we'll support you.
- Product Purchased from Creative
- Audigy MP3
- Problem experienced
- Win XP performace sucks.
Rob H
- Product Purchased from Creative
- SBL and Inspire 4.1
Andrй Luiz Lauria de M
- Product Purchased from Creative
- Sound Blaster Live! X-Gamer 5.1 & CD-RW 1210E
Eduardo B
- Product Purchased from Creative
- SBLIVE AND WEBCAM GO PLUS
- Problem experienced
- NEED COMPLETE DRIVERS FOR XP
Germбn M
- Comments
- It's ridiculous your support to XP
- Product Purchased from Creative
- SB Live!
- Problem experienced
- Mixer randomly doens't work, randomly crashes
M. K
- Comments
- i want new liveware!!
- Product Purchased from Creative
- sb live! value and 5.1
- Problem experienced
- liveware works partially in xp
Marcin B
- Product Purchased from Creative
- SoundBlaster Audigy
Fabrizio M
- Product Purchased from Creative
- SB LIVE! 5.1
gary g
- Product Purchased from Creative
- audigy
- Problem experienced
- crummy support for xp
Fabien C
- Product Purchased from Creative
- Audigy Player
jouanot
- Comments
- Please, new driver for AWE 32 (a fantastic card for musician)
- Product Purchased from Creative
- AWE 32 and Sound blaster Live
- Problem experienced
- Very strange software, very slow 5.1 decoding, never a driver update
T. F
- Product Purchased from Creative
- Soundblaster Live 5.1
Cory Z
- Comments
- I run XP Pro, and the support is inadequate.
- Product Purchased from Creative
- SB Live! 5.1
- Problem experienced
- Hogging the PCI bus, driver glitches.
Danny T
- Comments
- Again and again Creative has completely failed it's customers in regard to drivers - while the hardware is second to none, the software accompanying the card leaves a lot to be desired, and makes the excellent hardware design completely pointless.
- Product Purchased from Creative
- Live, Audigy
- Problem experienced
- Cracks, Pops, Audio Dropouts, BSODs
David J
- Comments
- Either get with the program, or I'll be switching sound cards (can you say Hercules Game Theater XP)
- Product Purchased from Creative
- Sound Blaster Live 5.1 and Sound Blaster Audigy
Dudu
Shane W
- Product Purchased from Creative
- Audigy, Webcam Go, Nomad II
- Problem experienced
- No drivers for Webcam Go in XP!
Dung
- Product Purchased from Creative
- Soundblaster live 1024
- Problem experienced
- install of liveware 3 under win XP
Giorgos K
- Product Purchased from Creative
- Live 5.1, AUDIGY
Al L
- Comments
- Their Drivers for XP just generaly suck arse!
- Product Purchased from Creative
- Sound Blaster Live VALUE! and GeForce DDR
- Problem experienced
- Poor sound quality, crackling, and their video driver just don't worlk like they should.
destailleur
- Comments
- DRIVERS Win XP FOR GAMEPAD COBRA NO USB
- Product Purchased from Creative
- DRIVERS Win XP FOR GAMEPAD COBRA NO USB
- Problem experienced
- DRIVERS Win XP FOR GAMEPAD COBRA NO USB
Fabian B
- Product Purchased from Creative
- Soundblaster Live! Value, Live! 5.1
- Problem experienced
- Driver support for XP
Aaron S
- Product Purchased from Creative
- 5.1 Live! X-Gamer
- Problem experienced
- Worse performing w/ XP then w/ ME
Feng C
- Product Purchased from Creative
- Audigy, Live! Value
- Problem experienced
- Updated Audigy drivers crash Win2K
david m
- Comments
- put a reverse phase option in drivers
- Product Purchased from Creative
- audigy plat ex
- Problem experienced
- phase cancellation with ADA890 speakers
Espen B
Emil A
- Comments
- Get rid of all those problems with VIA chipsets. NOW!
- Product Purchased from Creative
- Sound Blaster Live! Value
- Problem experienced
- constant crashes and bluescreen errors even though official VIA patch and VIA latency patch installed
Edwin C
Godgoyle
- Comments
- I agree with this petition fully!!! Ordering drivers is total BS!!! & we need better support for XP!!!
- Product Purchased from Creative
- SB-Live & SB-Audigy
- Problem experienced
- Getting Live Ware 3.0 drivers for SB-Live & XP
Eddie E
- Comments
- Have SB Live Value & 4224 CD-RW
- Problem experienced
- Contrary to the SB web page statement, the 4224 CD-RW is not natively supported in xP. It just says it's a generic CD-Rom. The SB Live Value is performing okay, but I shouldn't have to lose the supporting software on a product that is being actively sold at retail.
Christian
- Comments
- GIve me better bloody drivers.
- Product Purchased from Creative
- Sound Blaster Live!
- Problem experienced
- BSOD, BSOD, BSOD
J S
- Comments
- Bring back your free support drivers and end your spyware
- Product Purchased from Creative
- SB LIVE!
Filip D
- Comments
- I would definitely like to have a new Surround Mixer. The one provided for XP is not working properly and looks ugly...
Edward R M
- Product Purchased from Creative
- SB!Live
- Problem experienced
- Misc
Gцran A
- Comments
- Please write a new WDM driver from ZERO. The code base in current drivers is way to old and unstable
- Product Purchased from Creative
- Soundblaster Live!
- Problem experienced
- Sound is choppy and Midi fonts dont sounds and work correct in Win XP. The sound hardware acc notch in controll panel is probably forgotten by Creative because if using full acc the sound cracks and skipps like crazy, specialy in Win media player.
Ed S
- Product Purchased from Creative
- Live Value
David Dudok de W
- Comments
- I'm sick of Creative's tactics to earn more money...
- Product Purchased from Creative
- Sound Blaster Audigy Platinum eX
- Problem experienced
- ProblemS: drivers instability, spyware, non-working software
Graeme H
Graeme W
Martin H
Chris C
- Product Purchased from Creative
- Creative Sound Blaster Live! ; Creative Sound Blaster Audity
- Problem experienced
- Unacceptable amounts of unoptional, useless, junk programs, nauseating spyware, etc.
Graham N
- Comments
- Want to try alternate driver
- Product Purchased from Creative
- Live 5.1
- Problem experienced
- Driver crashes Win98: msgsrv32-devcon32 problem
Michael
- Comments
- I think it is very poor of creative to decide to branch off and provide a poor support method for there new cards. The spyware is unforgivable, and I'm sure myself and alot of other people will stop purchasing there products until they get rid of this horible feature
- Product Purchased from Creative
- Sound blaster live!
Jeffrey L
- Product Purchased from Creative
- SB Live Value
- Problem experienced
- Bad drivers and hardware conflicts.
Ian Mac D
- Product Purchased from Creative
- Dell
- Problem experienced
- Volume muted from stand by
Armando R
Bob
- Comments
- Were are the PCI 512 drivers ??!!
- Product Purchased from Creative
- Sound Blaster PCI 512
Ilya B
- Comments
- Horrible Windows 2000/XP support
- Product Purchased from Creative
- Sound Blaster Live Value
- Problem experienced
- Crackling in games. Volume changes.

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