Royal Caribbean Policy Change

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Recently, a young woman and her family were refused entry on a Royal Caribbean cruise for arriving fifteen minutes late for their boarding time. Their delay was caused by an earthquake that had just occured moments before in the area that was en route to the port. When they arrived at check-in they were told that they couldn't board. Explaining that their delay was due to an act of nature fell on deaf ears. Even telling the attendant that the patriarch was severely disabled and trying to fulfill his late wifes' dying wish to have her ashes scattered at sea when they arrived was to no avail. No one, at any level in this company is willing to listen or help. So, I ask that if you wish to help and you want to see Royal Caribbean change their policy please sign this petition. Thank you.

67 Signatures

  • Elle MacGuire
    • Comments
    • Please tell everyone you know to sign this. Thankyou!
  • Tara Kenny
    • Comments
    • Occupation: Actress, BMW Warrenty Admin.
  • Sharon Ludwick Warner
    • Comments
    • These are unusual circumstances. An exception to your policy is certainly warranted. Please reconsider your decision and allow this family to finish its greiving.
  • Edwin
  • Teena Vescio
  • Judith Ivester
  • Kirrilie Flanagan
  • Christina Milburn
  • Kristen Rogers
    • Comments
    • Massage Therepist (NYC)
  • Genise Fitzpatrick
    • Comments
    • BMW North America - NYC, Boston
  • Demisella Chantellie
    • Comments
    • BMW Service Manager CT.
  • Rhonda Baldock
  • Merica Darnley
  • Candice Madhsoingh
  • Marie Haar
    • Comments
    • Booking Agent NY,NJ Long Island
  • Ray Lee
  • Lisa Hing
  • Lucy Smith
  • Shyanne King
  • Kimberly Carozza
  • Carmen P
    • Comments
    • Actor (NYC) - I must say that this is disgusting and I will never use Royal Caribbean or suggest to any friends if they do not provide another cruise to this family!
  • Sueanne Sheridan
    • Comments
    • Actress, New York, L.A . I am good friends of this family and I have to say that Royal Caribbean is a god awful company if they wont refund them or atleast give them another sail date. I know that this family has saved every penny to go on this cruise to release her mother's ashes into the bermuda water's . they had a ceremony and a priest . also her father had just beat lung cancer. I feel just terrible and so should Royal Carribean
  • Christine Breen
  • tai
    • Comments
    • hope that it turns out ok on this petition
  • Sandy Sherrill
  • Arancibia Soledad
  • Nat M
  • Hannah Taff
    • Comments
    • Thats reallt kinda rude. Stupid mother nature.....
  • bree pollard
  • Amy Chong
    • Comments
    • thats brutal.
  • Leah Loor
  • Angela Lovell
    • Comments
    • Totally Ridiculous...
  • Jessica
    • Comments
    • This is horrible, they should've let them on, they can't help what hapened!!!
  • Wendy O'Quinn
    • Comments
    • Very wrong , what happened to customer service
  • Lisa Boyce
  • Jacqueline Feher
  • Sarah
  • Alyssa Bibens
    • Comments
    • What terrible customer service! Shame on you, Royal Caribbean! I will never cruise with your line again.
  • Carmela Martirez
  • Joanne Klinker
  • Aly Fontaine
  • Karen Ehlers
  • Nicole Keith
  • Kelly Pryor
  • Marie Halls
  • Jim Henson
    • Comments
    • Guess who I'm not crusing with anymore
  • Carolyn Kasenter
    • Comments
    • These is just wrong. There is absolutely no excuse for not being able to let them board. It is ridiculous
  • anna drayton
    • Comments
    • shockin!
  • Rose Macri
    • Comments
    • Ive been on dozens of cuises and were considering one for next year. Will be booking now with another cuise liner such as Carnival.
  • John Vescio
    • Comments
    • Business Manager; Shameless behaviour from such a well established company. Will never consider them again.