Remove the Globe Broadband Traffic Shaping

  • Author:
    n/a
  • Send To:
    Innove Communications, Incorporated
  • Sponsored By:
    Globe Broadband Subscribers
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We, the subscribers of Globe Broadband, a postpaid internet connection service provided by Globe Telecommunications primarily through its internet division Innove Communications, are appalled and infuriated by the injustice committed against us.

Around the 3rd Week of May of the year 2009, Globe has implemented a mechanism that limits non HTTP traffic to a mere 20\% of the total and actual available bandwidth. It is of strong evidence that Globe has initiated Traffic Shaping procedures possibly by the use of Deep Packet Inspection.
This mechanism has caused us, the paying subscribers, a significant slowdown on our various internet applications, namely but not limited to, Peer-to-Peer applications like BitTorrent, online gaming applications Garena and even FTP downloads.

With consistency throughout the country and across various subscribed speed, the bandwidth cap has been observed to be 20\% of the total and actual available bandwidth.

In addition, Globe has violated the principle of network neutrality of the internet by imposing traffic shaping mechanism that selectively allocates bandwidth to HTTP and non HTTP traffic.

Even more alarming, Globe, in order to achieve its goal, has possibly violated sacred principles of privacy by employing Deep Packet Inspection mechanisms. DPI goes beyond port and protocol blocking by including packet content analysis. This can be likened to the post office screening mail by looking inside of it instead of merely checking the addresses.

We, the subscribers, believe that great injustice has been committed to us, paying customers. As consumers, it is our right to demand what is due to us. It is not fair for us to pay for a certain amount of bandwidth only to be cheated out of it by mechanisms such as this. If a subscriber pays for a 1mbps connection, 1mbps of connection should be made available without limits or exceptions to how that subscriber chooses to utilize it.

Therefore, we demand that Globe Telecommunications through its arm Innove Communications remove the aforementioned selective bandwidth throttling mechanism and restore the previous network neutral configuration. We believe that Globe, acting as an ISP, should not dictate us consumers what we should do with our connection and consequently how we should appropriate our internet usage.

713 Signatures

  • Robert D
    • Comments
    • Please Please...
    • Plan Type in terms of Advertised Speed
    • 1mbps!!!!! only downloading 50kbps..
  • Michael B
  • JR F
  • Myra O
  • pamela
  • jethro
    • Comments
    • it's so choppy...
  • Jay G
    • Comments
    • Ang baho first day ng month capped na agad di pa nga nakakadownload
    • Address
    • Cavite
    • Plan Type in terms of Advertised Speed
    • 1mbps
  • John Paul Q
  • Christ Ian F. L
    • Comments
    • Bandwith Cap sucks! I RARELY get the 1mbps speed i subscribed too! I only get 30 and below kbps and sometimes even only 1000 or less bytes per second!!! I hate this! I'm in the city of Manila and shouldn't I get better signal and better speeds!? come on! I read some info over the internet and the provinces have better speed than me! damn it!
    • Plan Type in terms of Advertised Speed
    • 1mbps
  • ronnie
    • Comments
    • bwisit na globe yan...trusted company pero dinudugas ang mga consumers nila...mga buhaya!
  • Lawrence A. R
    • Comments
    • It is important to concider that policies like this reflect our humanity. Countries that make this allowable need to reconcider accepting policies that degrade the respect it has for it's citizens. It is up to us to demand this respect when it is denied and this policy is just plain unethical. This restriction has no merit of benifit other than it controls profit for greed. Please continue. I support you.
    • Address
    • Cabantian, Davao
    • Plan Type in terms of Advertised Speed
    • I have Tattoo Superstick Prepaid and I don't think it is being restricted yet but I support the complaint of those that have been affected.
  • earl e
    • Comments
    • GLobe is not transparent with its marketing claims of unlimited. This should be contested and should be be files as a violation of consumer act.
  • Tech A
    • Comments
    • I agree to this petition, no wonder we cannot even compete to other progressive countries in terms of bandwidth speed. Unlike the one in Romania, Do sue those companies who uses this DPI crap. They actually sue them (based on my relative in Bucharest) when they implement this kind of foolery to their subscribers.
  • Elo
    • Comments
    • I agree!
  • Romeo K. Escuyos J
    • Comments
    • Even prepaid subscribers deserve to receive the advertised speed. The issue here is the violation of the right to privacy, an important component of the rights of the individual.
    • Address
    • Bacoor, Cavite
    • Plan Type in terms of Advertised Speed
    • Prepaid - 3 Mbps
  • Hyangelo Henry h
    • Comments
    • RESTORE NETWORK NEUTRALITY! REMOVE THE TRAFFIC SHAPING MECHANISM!
  • Jeremy
    • Comments
    • Being a web/graphic designer, such measures by Globe will affect my work as I also need to upload/download huge files online.
  • David S
    • Comments
    • A connection of this kind cannot, by any definition, be called an Internet connection, but merely a web browsing service. Globelines is now no longer an "Internet" service provider, in the mind of this one.
    • Plan Type in terms of Advertised Speed
    • 2Mbps + Landline
  • Ivan H
    • Comments
    • P2P/Torrent download capped @20kBps
    • Address
    • Lanao del Norte
    • Plan Type in terms of Advertised Speed
    • Plan 995 (1mbps)
  • Riker C
    • Comments
    • RESTORE NETWORK NEUTRALITY! REMOVE THE TRAFFIC SHAPING MECHANISM!
    • Address
    • Talisay City, Cebu
  • teamRN
    • Comments
    • 1Mbps, before 110-120Kbps, now 19-22Kbps. What d F!
  • Richter W
    • Comments
    • we are not getting the proper service which we are paying for
    • Address
    • Philippines
    • Plan Type in terms of Advertised Speed
    • 1mb DATA only plan
  • anne
    • Comments
    • Pls, remove the bandwidth throttling or else we will transfer to other ISP
  • Mark N
    • Comments
    • I will also be transferring isps if this is not resolved soon, I've also informed friends and accquaintances of this situation
  • Brendo R
    • Comments
    • We should get what we pay... thanks
  • Nathaniel A
    • Comments
    • Come, brothers! For here, we stand for Net Neutrality!
    • Address
    • В
    • Plan Type in terms of Advertised Speed
    • В
  • Ivy A
  • Asia A
    • Comments
    • getting 20\% only from 1mbps subscribe speed when downloading from p2p
    • Address
    • cebu city
    • Plan Type in terms of Advertised Speed
    • 1mbps
  • Franciscous S
    • Comments
    • I'll be switching to another ISP if this is not solve within a week. Damm you Globethorllers!!!
    • Plan Type in terms of Advertised Speed
    • 1mpbs (FTP/VPN/RDC/P2P max. total bandwidth is 20Kb/S!! Unacceptable!!!!)
  • Christian Jei V
    • Comments
    • 2mbps plan downloading 40kbps in p2p? damn you globe!
    • Plan Type in terms of Advertised Speed
    • 2mbps
  • Rokn H
    • Plan Type in terms of Advertised Speed
    • 1mbps
  • Jonolin
    • Comments
    • VERY UNSTABLE. SHAPED/LIMITED P2P CONNECTIONS.VERY UNRELIABLE AND LOUSY COMPANY!!!! After my contract, DISCONNECTION is on the way!
    • Plan Type in terms of Advertised Speed
    • Two 3mbps Data Only
  • mark
  • Bok
    • Comments
    • VPN and FTP connections are also affected, which i need my line of work. I hope that this is just temporary, or i will be forced to switch to another isp
    • Address
    • bangkal, makati
    • Plan Type in terms of Advertised Speed
    • 3mbps data only plan
  • michael c
    • Comments
    • please remove the globe broadband traffic shapping
  • Jc
    • Comments
    • kawawa naman ung mga consumers nagbabayad ng tama tapos ganyan.
  • Kevin Perez V
    • Comments
    • please do something about this... my work is paralyzed because of this
    • Plan Type in terms of Advertised Speed
    • plan 995 bundle
  • mark anthony t
    • Address
    • vis-neg
    • Plan Type in terms of Advertised Speed
    • 1mbps
  • luz t
    • Comments
    • suckssss..... capped 20\%
    • Address
    • negros
    • Plan Type in terms of Advertised Speed
    • 1mbps
  • Chuck S
    • Comments
    • GLOBE will SUCK!
    • Plan Type in terms of Advertised Speed
    • plan 995
  • Rodolfo M
    • Comments
    • sakal na sakal sa torren bagal pa ang bigay na speed
    • Plan Type in terms of Advertised Speed
    • Plan 1995
  • Jordan D
    • Comments
    • В
    • Address
    • В
    • Plan Type in terms of Advertised Speed
    • В
  • Don K
    • Comments
    • Please uncap my internet I got this to P2P
    • Address
    • San Juan
    • Plan Type in terms of Advertised Speed
    • 2 Mbps
  • lex
    • Comments
    • damn you globe, your a money leech
    • Plan Type in terms of Advertised Speed
    • 1mbps
  • angelito a
    • Comments
    • fix it
    • Plan Type in terms of Advertised Speed
    • 1mbps
  • Michael Benjamin L
  • Josefina O
    • Comments
    • This bandwidth capping is interfering with my work.If Globe will not remove this then I will be forced to move to a diff ISP.
    • Plan Type in terms of Advertised Speed
    • 2.0Mbps
  • rajiv m. b
    • Comments
    • pakyu globe
    • Address
    • iligan city
    • Plan Type in terms of Advertised Speed
    • 1 mbps
  • Vaynard
    • Plan Type in terms of Advertised Speed
    • 2mbps