LCD display with vertical lines issue

  • Author:
    n/a
  • Send To:
    Apple Inc.
  • Sponsored By:
    Apple hardware owners
  • More Info at:
Are you the Author?
We, the undersigned, request that Apple Inc. officially acknowledge and address the defect in their LCD Displays. The defect causes vertical lines (cyan/yellow/pink) to appear cutting through the screen and multiplying as time goes by. Unfortunately, the problem starts to appear right after the end of the one year warranty. This problem has been filling up the Apple's online discussion forum and with no possible solution. We are the loyal Apple fans and would love to see Apple show its appreciation by stepping up to this issue.

4911 Signatures

  • Arnold R
    • Mac configuration
    • W8811AAAZE3
    • Problem appeared while out of warranty?
    • No
    • Comment
    • I will not buy any Apple products again for my publishing company. $900 for LCD repair, sheeessh
  • Charlie
    • Mac configuration
    • 17" 2GHz Core2 Duo
    • Problem appeared while out of warranty?
    • No
    • Comment
    • Not happy with this bad Apple
  • Didier D
    • Mac configuration
    • Imac, late 2006: 2GHz Intel Core 2 Duo
    • Problem appeared while out of warranty?
    • No
    • Comment
    • Problem happened after 5 years, but the computer is still used daily (updated memory & HD) - One wouldn't expect the lcd screen to fail under normal use.
  • Wilson R
    • Mac configuration
    • Processor 2.4 GHz Intel Core 2 Duo Memory 4GB 667 MHz DDR2 SDRAM Graphics ATI Radeon HD 2400 XT 128 MB Serial Number: W8813CM7ZE2 Software Mac OS X Lion 10.7.3 (11D50)
    • Problem appeared while out of warranty?
    • No
  • cecil g
    • Mac configuration
    • IMAC G5 Third Generation With Isight 1.83 GHz Intel Core Duo Memory 2 GB MHz DDR2 SDRAM
    • Problem appeared while out of warranty?
    • No
    • Comment
    • APPLE PLEASE RECTIFY THE PROBLEM /I SSUE THANK YOU.
  • Natalie M
    • Mac configuration
    • vertical lines appearing on my screen in different colors. The machine is only 4 years old for god's sake
    • Problem appeared while out of warranty?
    • No
    • Comment
    • The machine is only 4 years old for god's sake
  • Neftalí P
    • Mac configuration
    • mac os x ver 10.5.8 memoria 4gb intel core 2 duo smc 1.8f2
    • Problem appeared while out of warranty?
    • No
    • Comment
    • Vertical lines
  • Jamie F
    • Mac configuration
    • iMac 20" Core 2 Duo
    • Problem appeared while out of warranty?
    • No
  • Anne P
    • Mac configuration
    • iMac 17" white core duo
    • Problem appeared while out of warranty?
    • No
    • Comment
    • According to Apple there was a service program that wasn't publicized, you had to call and ask. My iMac was an AppleCare replacement for a bad IMac G5 that went bad. However, Apple never registered the replacement so when I called they said they had no record. I tried again recently and they say there are no parts.
  • Paola
    • Mac configuration
    • Lcd display with vertical lines.
    • Problem appeared while out of warranty?
    • No
    • Comment
    • I had many problems with my macbook pro. first burn the mother and now the green vertical line. want an urgent response as much money invested. thanks
  • YH H
    • Mac configuration
    • iMac 17" Display MA590LL/A (2.0Ghz Intel Core 2 Duo, 1G Ram, 160G Hard Drive, 2006 Model
    • Problem appeared while out of warranty?
    • No
  • Eddie R. M
    • Mac configuration
    • White 17" iMac 1.83 GHz Intel Core Duo 512 MB 667 MHz DDR2 SDRAM
    • Problem appeared while out of warranty?
    • No
    • Comment
    • Currently has 52 verticle lines of various colors spanning the width of the display.
  • Maxwell J
    • Mac configuration
    • Hardware Overview: Model Name: iMac Model Identifier: iMac5,1 Processor Name: Intel Core 2 Duo Processor Speed: 2 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache: 4 MB Memory: 1 GB Bus Speed: 667 MHz Boot ROM Version: IM51.0090.B09 SMC Version (system): 1.8f2 Serial Number (system): W86501N2VUX Hardware UUID: 00000000-0000-1000-8000-0017F2CA2276
    • Problem appeared while out of warranty?
    • No
    • Comment
    • I have 3 vertical lines that appeared about 3 months ago.
  • Brandon H
    • Mac configuration
    • Imac G5 Intel Core Duo, Late 2006
    • Problem appeared while out of warranty?
    • No
    • Comment
    • I have about 50+ lines on the left side of my screen.
  • Greg R
    • Mac configuration
    • iMac Intel Core 2 Duo 1.83 GHz; 2GB RAM
    • Problem appeared while out of warranty?
    • No
    • Comment
    • Even though some users among many Mac forums had claimed that Apple replaced their faulty LCD for free, none of the Apple representatives acknowledged the problem
  • Jose Z
    • Mac configuration
    • Model Name: iMac Model Identifier: iMac4,1 Processor Name: Intel Core Duo Processor Speed: 1.83 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache: 2 MB Memory: 512 MB Bus Speed: 667 MHz Boot ROM Version: IM41.0055.B08 SMC Version (system): 1.1f5 Serial Number (system): W86190URU2N Hardware UUID: 00000000-0000-1000-8000-0016CBC0829B
    • Problem appeared while out of warranty?
    • No
  • ruth k
    • Mac configuration
    • Imac 2GHz Core 2 Duo serial number W8738BSRX85
    • Problem appeared while out of warranty?
    • No
    • Comment
    • there are 2 vertical red lines
  • Eric van der S
    • Mac configuration
    • 10.4.11
    • Problem appeared while out of warranty?
    • No
    • Comment
    • vertical line on the iMac screen
  • Matthew C
    • Mac configuration
    • Imac 17" W87...serial.
    • Problem appeared while out of warranty?
    • No
  • Michael O
    • Mac configuration
    • 2006 iMac dual core intel
    • Problem appeared while out of warranty?
    • No
    • Comment
    • There is obviously a manufacturing flaw and Mac should be willing to cover it even though it is out of warranty. Microsoft did this for defective XBoxes and Mac should do the same.
  • Andrea P
    • Mac configuration
    • iMac 17" 2 Ghz Intel Core 2 Duo 3 GB 667 MHz DDR2 SDRAM W865122VVUX
    • Problem appeared while out of warranty?
    • No
    • Comment
    • Today my first pink line, my iMac is out of warranty and i can't effort to buy a new one, but if the problem go worts i will have to find a solution because i use the iMac for my work.
  • Cassandra M
    • Mac configuration
    • iMac 17" bought Apple Store London 2007, Serial number begins W870 and ends VUX.
    • Problem appeared while out of warranty?
    • No
    • Comment
    • I have had this Mac for less than four and a half years so should be covered by the Sale of Goods Act and European legislation. Yet Apple staff have treated me with nothing but rudeness and contempt.
  • Domingo O
    • Mac configuration
    • mac osx
    • Problem appeared while out of warranty?
    • No
    • Comment
    • im from chile and i need it fixed now!
  • Charlie H
    • Mac configuration
    • Hardware Overview: Model Name: iMac Model Identifier: iMac5,1 Processor Name: Intel Core 2 Duo Processor Speed: 2 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache: 4 MB Memory: 1 GB Bus Speed: 667 MHz Boot ROM Version: IM51.0090.B09 SMC Version (system): 1.8f2 Serial Number (system): W87051RHVUX Hardware UUID: 00000000-0000-1000-8000-0017F2D1D472
    • Problem appeared while out of warranty?
    • No
  • Connie A
    • Mac configuration
    • 10.4.11
    • Problem appeared while out of warranty?
    • No
    • Comment
    • Very disappointing to find Apple not standing behind a faulty product, especially given how much more they charge for their products!
  • Geoff W
    • Mac configuration
    • mac osx10.4.7 model4.1 serial no W862502NU@N
    • Problem appeared while out of warranty?
    • No
  • Elisa V
    • Mac configuration
    • Imac 17" 2 Ghz Intel Core 2 Duo Serial Number : CK65009QVUY
    • Problem appeared while out of warranty?
    • No
  • Lisa V
    • Mac configuration
    • ...
    • Problem appeared while out of warranty?
    • No
  • David M
    • Mac configuration
    • IMAC Intel Processor
    • Problem appeared while out of warranty?
    • No
    • Comment
    • Vertical lines on monitor
  • Gianfranco M
    • Mac configuration
    • Intel Core i3 iMac (Mid 2010) 21.5"
    • Problem appeared while out of warranty?
    • No
    • Comment
    • 1 line, hope it won't get worse
  • Joseph M
    • Mac configuration
    • 24" Imac 2006-07 2.16GHz Intel Core 2 Duo, 1GB (2x512MB) 667MHz DDR2 SDRAM (PC2-5300), supports up to 3GB
    • Problem appeared while out of warranty?
    • No
  • Justin D
    • Mac configuration
    • iMac
    • Problem appeared while out of warranty?
    • No
  • Lewis O
    • Mac configuration
    • 2.16 Ghz Core 2 Duo
    • Problem appeared while out of warranty?
    • No
  • Anna M
    • Mac configuration
    • Model Name: iMac Model Identifier: iMac4,1 Processor Name: Intel Core Duo Processor Speed: 1.83 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache (per processor): 2 MB Memory: 512 MB Bus Speed: 667 MHz Boot ROM Version: IM41.0055.B08 SMC Version: 1.1f5 Serial Number: QP6070ALU2R
    • Problem appeared while out of warranty?
    • No
    • Comment
    • My display has been getting progressively worse since the fall of 2009. What started as 2-4 flickering vertical color lines has now become a half screen monitor completely burned out. This is obviously a manufacturing problem, Apple should act accordingly.
  • Lisa K
    • Mac configuration
    • iMac 4.1.
    • Problem appeared while out of warranty?
    • No
  • Marcus T
    • Mac configuration
    • iMac 17" purchased 2007
    • Problem appeared while out of warranty?
    • No
    • Comment
    • This problem first appeared not long out of warranty. I passed the mac onto my son but it has now got so bad the computer is unusable. This needs to be fixed for free out of principle.
  • Zhen G
    • Mac configuration
    • iMAC 17" purchased in September 2006
    • Problem appeared while out of warranty?
    • No
  • maya i
    • Mac configuration
    • Hardware Overview: Model Name: iMac Model Identifier: iMac4,1 Processor Name: Intel Core Duo Processor Speed: 1.83 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache: 2 MB Memory: 2 GB Bus Speed: 667 MHz Boot ROM Version: IM41.0055.B08 SMC Version (system): 1.1f5 Serial Number (system): W860608TV66 Hardware UUID: 00000000-0000-1000-8000-0016CB8E4057
    • Problem appeared while out of warranty?
    • No
    • Comment
    • Im a die hard apple fan since 2001. From iMacs to macbook pros, 3 iphones, even a .mac account from its very beginning. I really hope Apple remedies this issue being that this was not my fault. After all Apple...you are like family to me.
  • Gerard L
    • Mac configuration
    • 15 inch Macbook Pro, High Res
    • Problem appeared while out of warranty?
    • No
  • Dexter N
    • Mac configuration
    • I mac
    • Problem appeared while out of warranty?
    • No
  • robert r
    • Mac configuration
    • mac os x 10.5.8
    • Problem appeared while out of warranty?
    • No
  • Ronald L
    • Mac configuration
    • Mac OS X 10.4.11
    • Problem appeared while out of warranty?
    • No
  • robbin k
    • Mac configuration
    • w87
    • Problem appeared while out of warranty?
    • No
    • Comment
    • it's getting worse!
  • Lolo L
    • Mac configuration
    • iMac 5,1 year 2007
    • Problem appeared while out of warranty?
    • No
    • Comment
    • need a solution now!
  • Sahil J
    • Mac configuration
    • MBP 17 inch
    • Problem appeared while out of warranty?
    • No
  • Philip S
    • Mac configuration
    • iMac early 2006 17" display, 1.83 GHz Intel Core Duo, 667 MHz DDR@ SDRAM PC2-5300, ATI Radeon X1600, 2 GB Memory, 160 GB hard drive.
    • Problem appeared while out of warranty?
    • No
    • Comment
    • There are seven vertical lines one pixel wide in various colors, and one broad vertical white stripe over an inch wide with a pixel wide colored line in it. Serial number is QP612058U2R.
  • Clem B
    • Mac configuration
    • iMac 2007 2 GHz Intel Core 2 duo 1 Go 667 MHz DDR2 SDRAM Serial W87053WLVUX
    • Problem appeared while out of warranty?
    • No
    • Comment
    • I don't use my iMac much so that might explain why my first line (purple) appeared only a few days ago (dec 2011). It's right in the middle of my screen and runs from top to bottom.
  • Scott F
    • Mac configuration
    • Macbook OSX
    • Problem appeared while out of warranty?
    • No
    • Comment
    • Colored vertical lines in middle of the screen. Flickering. Approx. 1 1/2 inches wide.
  • Thiago Henrique de Mello M
    • Mac configuration
    • Imac 2.4 ghz core2duo Imac 8,1
    • Problem appeared while out of warranty?
    • No
  • Tony D
    • Mac configuration
    • Vertical lines down my screen
    • Problem appeared while out of warranty?
    • No
    • Comment
    • My problem is that Apple has known this to be a problem with this generation of iMacs. I have been told by the Apple people that had I brought my machine in within three years of purchase, they would have fixed it. Without knowing that it was a problem Apple would have fixed it because they had discovered it was a problem off the assembly line. I wished they'd told me. The alternative is my laying out $600. That's screwed up.