Menu Foods Must Reimburse Pet Owners
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Menu Foods Income Fund
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A major pet food recall has impacted pet owners across North America. For some pet owners this may be only fear, but for others, it is a reality.
The following is a statement released by Menu Foods Income Fund on March 16, 2007 regarding this recall:
March 16, 2007
Menu Foods Income Fund Announces Precautionary Dog and Cat Food Recall
TORONTO, ONTARIO--(CCNMatthews - March 16, 2007) -
NOT FOR RELEASE OVER US NEWSWIRE SERVICES
Attention Business/Financial Editors
Menu Foods Income Fund (the "Fund") (TSX:MEW.UN) today announced the precautionary recall of a portion of the dog and cat food it manufactured between December 3, 2006 and March 6, 2007. The recall is limited to "cuts and gravy" style pet food in cans and pouches manufactured at two of the Fund's United States facilities. These products are both manufactured and sold under private-label and are contract-manufactured for some national brands.
Over the past several days, the Fund has received feedback in the United States (none in Canada) raising concerns about pet food manufactured since early December, and its impact on the renal health of the pets consuming the products. Shortly after receipt of the first complaint, the Fund initiated a substantial battery of technical tests, conducted by both internal and external specialists, but has failed to identify any issues with the products in question. The Fund has, however, discovered that timing of the production associated with these complaints, coincides with the introduction of an ingredient from a new supplier. The Fund stopped using this ingredient shortly after this discovery and production since then has been undertaken using ingredients from another source.
At the same time, the Fund's largest customer, for which it manufactures on a contract basis, received a small number of consumer complaints and has initiated its own recall. Furthermore, for the time being, the customer has put future orders for cuts and gravy products on hold. This customer's cuts and gravy purchases in 2006 represented approximately 11\% of the Fund's annual revenue.
"We take these complaints very seriously and, while we are still looking for a specific cause, we are acting to err on the side of caution" said Paul K. Henderson, President and CEO, Menu Foods. "We will do whatever is necessary to ensure that our products maintain the very highest quality standards."
Menu is the leading North American private-label/contract manufacturer of wet pet food products sold by supermarket retailers, mass merchandisers, pet specialty retailers and other retail and wholesale outlets. In 2006, the Fund produced more than one billion containers.
-Menu Foods Income Fund
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Menu Foods supplies some of largest retailers with pet food, such as Wal-Mart, Wegmans, Eukanuba, Iams, Paws and Presidents Choice brands. Although the company has not received many complaints, pet owners may not be aware of the side effects present in dogs and cats consuming the dangerous food.
Some signs that your pet may be in danger are:
loss of appetite
lethargy
vomiting
symptoms of kidney failure
For a complete list of affected brands, please visit www.menufoods.com
Veterinary bills can be extremely expensive. The costs of tests alone can be monumental, not including the treatment. For example, the cost of the testing one cat has been recommended to undergo will cost $1575.00 CAN, a cost that was unexpected and unfair.
We, the undersigned, believe that Menu Foods Income Fund must take responsibility for their product and their mistakes. Menu Foods should be responsible for reimbursing pet owners who have had to pay these expensive vet bills due to their faulty product. Many pet owners can not afford these expenses and others struggle for a chance to save their pets.
Menu Foods must take responsibility for their products and reimburse all pet owners who have had their pets undergo tests and treatments. They should also provide compensation for those who have lost their pets due to Menu Foods many products.
The following is a statement released by Menu Foods Income Fund on March 16, 2007 regarding this recall:
March 16, 2007
Menu Foods Income Fund Announces Precautionary Dog and Cat Food Recall
TORONTO, ONTARIO--(CCNMatthews - March 16, 2007) -
NOT FOR RELEASE OVER US NEWSWIRE SERVICES
Attention Business/Financial Editors
Menu Foods Income Fund (the "Fund") (TSX:MEW.UN) today announced the precautionary recall of a portion of the dog and cat food it manufactured between December 3, 2006 and March 6, 2007. The recall is limited to "cuts and gravy" style pet food in cans and pouches manufactured at two of the Fund's United States facilities. These products are both manufactured and sold under private-label and are contract-manufactured for some national brands.
Over the past several days, the Fund has received feedback in the United States (none in Canada) raising concerns about pet food manufactured since early December, and its impact on the renal health of the pets consuming the products. Shortly after receipt of the first complaint, the Fund initiated a substantial battery of technical tests, conducted by both internal and external specialists, but has failed to identify any issues with the products in question. The Fund has, however, discovered that timing of the production associated with these complaints, coincides with the introduction of an ingredient from a new supplier. The Fund stopped using this ingredient shortly after this discovery and production since then has been undertaken using ingredients from another source.
At the same time, the Fund's largest customer, for which it manufactures on a contract basis, received a small number of consumer complaints and has initiated its own recall. Furthermore, for the time being, the customer has put future orders for cuts and gravy products on hold. This customer's cuts and gravy purchases in 2006 represented approximately 11\% of the Fund's annual revenue.
"We take these complaints very seriously and, while we are still looking for a specific cause, we are acting to err on the side of caution" said Paul K. Henderson, President and CEO, Menu Foods. "We will do whatever is necessary to ensure that our products maintain the very highest quality standards."
Menu is the leading North American private-label/contract manufacturer of wet pet food products sold by supermarket retailers, mass merchandisers, pet specialty retailers and other retail and wholesale outlets. In 2006, the Fund produced more than one billion containers.
-Menu Foods Income Fund
***
Menu Foods supplies some of largest retailers with pet food, such as Wal-Mart, Wegmans, Eukanuba, Iams, Paws and Presidents Choice brands. Although the company has not received many complaints, pet owners may not be aware of the side effects present in dogs and cats consuming the dangerous food.
Some signs that your pet may be in danger are:
loss of appetite
lethargy
vomiting
symptoms of kidney failure
For a complete list of affected brands, please visit www.menufoods.com
Veterinary bills can be extremely expensive. The costs of tests alone can be monumental, not including the treatment. For example, the cost of the testing one cat has been recommended to undergo will cost $1575.00 CAN, a cost that was unexpected and unfair.
We, the undersigned, believe that Menu Foods Income Fund must take responsibility for their product and their mistakes. Menu Foods should be responsible for reimbursing pet owners who have had to pay these expensive vet bills due to their faulty product. Many pet owners can not afford these expenses and others struggle for a chance to save their pets.
Menu Foods must take responsibility for their products and reimburse all pet owners who have had their pets undergo tests and treatments. They should also provide compensation for those who have lost their pets due to Menu Foods many products.
3735 Signatures
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Gillian Alexander
- Comments
- What has happened is horrible and we need to take action!
- Pet Owner
- No
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Kathleen Burns
- Pet Owner
- No
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Alexandra Leek
- Pet Owner
- No
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Rachel M.
- Pet Owner
- No
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Molly
- Pet Owner
- No
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jasmine
- Pet Owner
- No
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Lyndsay Anderson
- Pet Owner
- No
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Matt Molnar
- Comments
- WHY CAN'T PEOPLE JUST DO THINGS PROPERLY AND NOT CUT CORNERS ANYMORE? LOOK AT THE DAMAGE YOU'VE DONE AND THINK ABOUT THE DAMAGE EVERY IDIOT LIKE YOU COMBINED DOES TO THIS PLANET AND THE REST OF THE INNOCENT PEOPLE THAT INHABIT IT! IT SHOULD BE COMMON KNOWLEDGE THAT DOING STUPID THINGS LIKE THIS WILL END BADLY, I'M SERIOUSLY, LIKE COME ON! STOP CUTTING CORNERS AND JUST MAKE GODDAMN PET FOOD (it's really not that hard), ya friggin idiots!
- Pet Owner
- No
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Meghan Quinlan
- Pet Owner
- No
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Laura Maksymetz
- Pet Owner
- No
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Candace Beres
- Pet Owner
- No
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Mark Burchert
- Pet Owner
- No
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Monique Slade
- Pet Owner
- No
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david boudreau
- Comments
- do whats right. pets are family
- Pet Owner
- No
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ian flynn
- Pet Owner
- No
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Chris
- Pet Owner
- No
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Jamie Groves
- Comments
- Speaking as a pet store employee I have learned that te most important value to hold while concerning pets is their health and saftey, if a company is directly responable for severe illness in pets, that company should reimburse their effected customers for their mistake.
- Pet Owner
- No
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Sabina Shin
- Pet Owner
- No
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Angela Shin
- Pet Owner
- No
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Lisa van Noort
- Pet Owner
- No
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Alaina van Noort
- Pet Owner
- No
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Judi van Staalduinen
- Pet Owner
- No
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Mike Labate
- Pet Owner
- No
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joyann kruizinga
- Pet Owner
- No
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Csilla Gresku
- Comments
- I am deeply appalled at the current state of affairs.
- Pet Owner
- No
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Joe Vallonio
- Pet Owner
- No
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Aprile Patterson
- Comments
- Any one affected emotionally and/or financially by this company should be fully compensated for their loss(es).
- Pet Owner
- No
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Fionn Smyth
- Pet Owner
- No
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EMILY TAUB
- Comments
- LOSING A PET IS LIKE LOSING A FAMILY MEMBER
- Pet Owner
- No
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Nick Quaglia
- Pet Owner
- No
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NANCY DARTNALL
- Comments
- DO WHAT IS RIGHT MENU FOODS
- Pet Owner
- No
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EDWARD CZERKES
- Comments
- THIS IS DISGUSTING!
- Pet Owner
- No
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Richard Richards
- Pet Owner
- No
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Krystal Lumaoang
- Pet Owner
- No
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Sarah
- Pet Owner
- No
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Gillian
- Comments
- I just wanted to update, that since I have signed this petition, my cat has since passed away.
- Pet Owner
- No
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Casey Arsenault
- Comments
- i am absolutrely shocked. RIP NIGEL/BUDDY ALEXANDER
- Pet Owner
- No
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Jillian Moir
- Pet Owner
- No
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Malerie
- Pet Owner
- No
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Mike Portnoy
- Pet Owner
- No
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Kascindra Hudson
- Pet Owner
- No
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Vanessa Mestre
- Pet Owner
- No
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Don
- Comments
- i'm appauled by this. it is totally unacceptable that something like this could happen, and I stand firmly behind this petition.
- Pet Owner
- No
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Stephanie Bellai
- Pet Owner
- No
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Sue Wheaton
- Pet Owner
- No
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Erica
- Pet Owner
- No
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Cayman Persichini
- Pet Owner
- No
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Adria Cifelli
- Pet Owner
- No
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Bryce
- Comments
- this shouldnt happen
- Pet Owner
- No
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Nancy Millar
- Pet Owner
- No
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3735
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