Give the same Nexus One deal to existing/family plan customers!

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    Existing T-Mobile Customers
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To the powers that be at Google, HTC, and/or T-Mobile:

We, existing T-mobile subscribers (who may or may not have a "family" multi-line plan), are your loyal customers who could have easily switched to Verizon when they announced the Droid, or could have long ago defected to Sprint/AT&T for their iPhone, but we stayed with you. We stuck with T-Mobile, the pioneers of Android-based phones (the G1 and myTouch), only to be undercut by Verizon with the Motorola Droid. Our recourse is the Motorola CLIQ, which is *not* the same phone by a significant margin.

As your existing, loyal customers, we want the same $180 price for the Nexus One that you offer your new customers. We don't want to pay an extra $100 for being existing customers, and we don't want to pay the full retail price simply because we have multiple lines! If we are eligible for contract renewal, give us the same upgrade price we would get if it were any other phone! Ideally, we'd like to keep our existing plans, even if it means adding a data plan to those of us who don't already have it added.

You may gain new customers from other networks, but you're alienating the ones who have stood by your side all along! Why should we stay with T-Mobile when they employ these shady business practices?

2205 Signatures

  • Neal D
    • T-Mobile customer duration
    • 6 yrs 4 out of contract
    • Family plan?
    • No
    • Comments
    • loyalty must mean nothing to TMO
  • Anthony M
    • T-Mobile customer duration
    • 10+ years (pre-Voicestream)
    • Family plan?
    • No
    • Comments
    • Disheartening to say the least.
  • Roger M
    • T-Mobile customer duration
    • Years!
    • Family plan?
    • No
    • Comments
    • Adopted G1 as soon as it was released.
  • Demetrius S
    • T-Mobile customer duration
    • 7+ years!!!
    • Family plan?
    • No
    • Comments
    • Do you guys not want to keep loyal customers??
  • Simon K
    • T-Mobile customer duration
    • 5 years
    • Family plan?
    • No
    • Comments
    • I am month to month (out of contract) and will only resign a contact if I can buy the
  • Ksenia C
    • T-Mobile customer duration
    • 4 yrs
    • Family plan?
    • No
    • Comments
    • Thanks for treating us worse than new customers. Not!
  • Michael R
    • T-Mobile customer duration
    • 15 months
    • Family plan?
    • No
  • Fernando P
    • Family plan?
    • No
    • Comments
    • I have been a loyal Tmo customer for over six years and I am not able to buy this phone even though my contract is up. Considering Verizon now.
  • Hector S
    • Family plan?
    • No
  • Pranay
    • T-Mobile customer duration
    • 5 years
    • Family plan?
    • No
  • john r
    • T-Mobile customer duration
    • 5 years
    • Family plan?
    • No
  • Travis S
  • Suhaib A
    • T-Mobile customer duration
    • ~14 months
    • Family plan?
    • No
    • Comments
    • This is why i might have to switch back to Verizon as a "new" customer so i can have this awesome phone.
  • Travis H
    • T-Mobile customer duration
    • 12y
    • Family plan?
    • No
  • Devin C
    • T-Mobile customer duration
    • 6 years
    • Family plan?
    • No
    • Comments
    • В
  • keith
  • feliomar d
    • T-Mobile customer duration
    • since 1997 !!!!! T-mobile germany / voicestream/ T-mobile usa
    • Family plan?
    • No
    • Comments
    • what family people cant have fun????? this is total crap
  • Paul M
    • Family plan?
    • No
  • Christian G
    • T-Mobile customer duration
    • 1 year
    • Family plan?
    • No
  • Ferenc R
    • T-Mobile customer duration
    • 5 years
    • Family plan?
    • No
    • Comments
    • Very disappointed, but already bought the phone unsubsidized. At least I can EBay and leave Tmo whenever I want now.
  • Brian P
    • Family plan?
    • No
  • Andres S
    • T-Mobile customer duration
    • 10 years
    • Family plan?
    • No
  • Jeff C
    • T-Mobile customer duration
    • 5 years
    • Family plan?
    • No
    • Comments
    • T-mobile always knows how to mess up a good thing. Been out of contract for 2 years waiting for a serious smartphone on Tmobile. It finally comes and they screw existing customers. Goodbye tmobile, hello Verizon and Droid.
  • Santos L
    • T-Mobile customer duration
    • 5+ years
    • Family plan?
    • No
  • Marcelo L
    • T-Mobile customer duration
    • 10 1/2 years
    • Family plan?
    • No
    • Comments
    • I thought TMobile really wanted to become a competitor with the other three major carriers.
  • Marcus N
    • T-Mobile customer duration
    • 3.5 years
    • Family plan?
    • No
    • Comments
    • What gives Google? I know this isn't T-mobile's fault. Why treat existing customers like crap!?! Make the discount for us too -- but don't make us give up our good plans! :S
  • Blake
    • T-Mobile customer duration
    • 25 months
    • Family plan?
    • No
  • Kevin D
    • T-Mobile customer duration
    • 5 Years
    • Family plan?
    • No
    • Comments
    • Got the G1 on pre-order and my wife got the MyTouch on pre-order. We are loyal Android and Tmoblie Customers so this is really disappointing.
  • William R
    • T-Mobile customer duration
    • 3 years
    • Family plan?
    • No
  • Steven B
    • T-Mobile customer duration
    • 6 years
    • Family plan?
    • No
  • Qiyu Y
    • T-Mobile customer duration
    • 6 years
    • Family plan?
    • No
    • Comments
    • otherwise, I am leaving to AT&T for Iphone
  • Doug R
    • T-Mobile customer duration
    • 8 years
    • Family plan?
    • No
    • Comments
    • The statement sums up my feelings on release date. I realize this is not really tmobiles fault, but googles actions are causing tmobile to take the heat on this, something they can rectify in the interest of their customers, since they are doing business with google.
  • Amal
    • T-Mobile customer duration
    • 4 years
    • Family plan?
    • No
  • Ross B
    • T-Mobile customer duration
    • since before it was T mobile
    • Family plan?
    • No
    • Comments
    • i've been putting off other purchases waiting for this phone
  • Mike M
    • T-Mobile customer duration
    • 8 years
    • Family plan?
    • No
    • Comments
    • This is BS
  • Theo C
    • T-Mobile customer duration
    • 30 months
    • Family plan?
    • No
    • Comments
    • What are you thinking Google?? Why are you forcing customers into an individual plan? Why are you making existing T-Mo customers pay extra for the phone. WTH?
  • Brandon R
    • T-Mobile customer duration
    • 5
    • Family plan?
    • No
  • Ryan P
    • T-Mobile customer duration
    • 6 years
    • Family plan?
    • No
  • Tarek E
    • Comments
    • Is that just a bad joke, google?
  • Luke T
    • T-Mobile customer duration
    • 6
    • Family plan?
    • No
    • Comments
    • I, like many other customers, am willing to stick with T-Mobile as long as T-Mobile does what they were ranked best for, customer service.
  • Travis F
    • T-Mobile customer duration
    • 4 years
    • Family plan?
    • No
  • christopher s
    • T-Mobile customer duration
    • 8 years
    • Family plan?
    • No
  • Jon m
    • T-Mobile customer duration
    • 1 year
    • Family plan?
    • No
    • Comments
    • I want to keep my unlimited plan and get the nexus one for the subsidized price.
  • Sean T
    • T-Mobile customer duration
    • 3 years+
    • Family plan?
    • No
    • Comments
    • I totally agree with this, and have been dealing with TMO support for the last 2 days. The only answer I have gotten is cancel you account for 30-90 days and then sign back up with us.
  • Edmund K
    • T-Mobile customer duration
    • 3 years
    • Family plan?
    • No
  • Emil G
    • T-Mobile customer duration
    • 7 years
    • Family plan?
    • No
  • Mike W
    • T-Mobile customer duration
    • 2 years
    • Family plan?
    • No
    • Comments
    • В
  • Google S
    • T-Mobile customer duration
    • pfft.
    • Family plan?
    • No
    • Comments
    • Don't be evil!
  • William T Nicholas S
    • T-Mobile customer duration
    • 4
    • Family plan?
    • No
    • Comments
    • This is not right
  • Ryan
    • T-Mobile customer duration
    • 3 years
    • Family plan?
    • No