Time Warner Cable Road Runner Bandwidth Cap
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Time Warner Cable Customers (Austin / San Antonio)
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Sponsored By:
People who love fast and unlimited Internet. -
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By the end of this year, Time Warner Cable (TWC) will be changing their unlimited Road Runner Internet service to a capped service in the Austin / San Antonio service area. Although official pricing is not out yet, TWC has leaked the following pricing information:
$29.95 a month for up to 5 gigabytes of bandwidth.
$54.90 a month for up to 40 gigabytes of bandwidth.
Unknown amount a month for up to 100 gigabytes of bandwidth.
Apparently all options have a $1 per gigabyte past the bandwidth cap.
TWC claims that 86\% of their customers will not be affected by this change because they will not reach the cap. This percentage is based on a test market TWC ran in Beaumont Texas. A TWC spokesman was quoted as saying, Internet usage is a lot like television viewing. It doesnt vary from geographic area to geographic area. This just can not be true. Austin is well known as the 'Live Music Capitol of the world'. Many people love to stream music and television directly to their computers.
Some high definition movies are up to 8 gigabytes in size. Regular definition movies are just over 4 gigabytes. Let's say on family night we pay to stream the movie Forest Gump and after the movie, stream a live feed of 98.1 KVET to listen to during dinner. We would average about 6 gig of bandwidth for the movie and music. This is just bandwidth being used over a four to five hour period. Not only would we pass the $29.95 cap of 5 gigabytes, we would owe an extra dollar for the extra gigabyte we used. And this is just one evening. This does not include 30 more days of checking email and news stories. The digital information age is getting more and more complex. Even though a majority of users are not using more than four gigabytes, it is becoming more and more likely customers will need extra bandwidth in the future. For example, Microsoft Windows customers need a gigabyte bandwidth just to update Windows through the Windows Update feature.
There are other issues that worry me about these changes. One of the issues being stolen bandwidth. With a laptop, I can drive down any street in Austin and find an open network. Some people have no idea what they are doing when setting up a network. There are tens of thousands of open networks in the Austin area alone. Every one of those customers are now at risk of someone tapping into their network and stealing bandwidth. One month a valued customers bill would be $29.95 and the next it could easily be over $500 because someone decided to download almost a hundred movies during just a week period. TWC is quoted as saying, We know were going to learn a lot in this trial. We will listen to feedback from our customers. Well make decisions based on what we learned.
By signing this petition I am stating that I am either a Time Warner Cable customer or potential customer. I believe that because there are a few "bad eggs" out there illegally sharing software that myself and other customers are being punished. I believe that this change is not in TWC customer's best interest and I will terminate service on Road Runner and quite possibly my other TWC services. I ask that Time Warner Cable reconsider the options on the table. I ask Time Warner Cable to find a better solution to the issues they are experiencing which caused this possible change in the first place.
$29.95 a month for up to 5 gigabytes of bandwidth.
$54.90 a month for up to 40 gigabytes of bandwidth.
Unknown amount a month for up to 100 gigabytes of bandwidth.
Apparently all options have a $1 per gigabyte past the bandwidth cap.
TWC claims that 86\% of their customers will not be affected by this change because they will not reach the cap. This percentage is based on a test market TWC ran in Beaumont Texas. A TWC spokesman was quoted as saying, Internet usage is a lot like television viewing. It doesnt vary from geographic area to geographic area. This just can not be true. Austin is well known as the 'Live Music Capitol of the world'. Many people love to stream music and television directly to their computers.
Some high definition movies are up to 8 gigabytes in size. Regular definition movies are just over 4 gigabytes. Let's say on family night we pay to stream the movie Forest Gump and after the movie, stream a live feed of 98.1 KVET to listen to during dinner. We would average about 6 gig of bandwidth for the movie and music. This is just bandwidth being used over a four to five hour period. Not only would we pass the $29.95 cap of 5 gigabytes, we would owe an extra dollar for the extra gigabyte we used. And this is just one evening. This does not include 30 more days of checking email and news stories. The digital information age is getting more and more complex. Even though a majority of users are not using more than four gigabytes, it is becoming more and more likely customers will need extra bandwidth in the future. For example, Microsoft Windows customers need a gigabyte bandwidth just to update Windows through the Windows Update feature.
There are other issues that worry me about these changes. One of the issues being stolen bandwidth. With a laptop, I can drive down any street in Austin and find an open network. Some people have no idea what they are doing when setting up a network. There are tens of thousands of open networks in the Austin area alone. Every one of those customers are now at risk of someone tapping into their network and stealing bandwidth. One month a valued customers bill would be $29.95 and the next it could easily be over $500 because someone decided to download almost a hundred movies during just a week period. TWC is quoted as saying, We know were going to learn a lot in this trial. We will listen to feedback from our customers. Well make decisions based on what we learned.
By signing this petition I am stating that I am either a Time Warner Cable customer or potential customer. I believe that because there are a few "bad eggs" out there illegally sharing software that myself and other customers are being punished. I believe that this change is not in TWC customer's best interest and I will terminate service on Road Runner and quite possibly my other TWC services. I ask that Time Warner Cable reconsider the options on the table. I ask Time Warner Cable to find a better solution to the issues they are experiencing which caused this possible change in the first place.
2372 Signatures
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Joseph Kitchens
- Comments
- I have been with Road Runner since Austin was a test market over 10 years ago. I will cancel all services if a cap is imposed.
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Joe Scofero
- Comments
- Bye Bye TWC
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Nathan Yost
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Nathan Yost
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Ron Blancarte
- Comments
- Time Warner - this is the worst idea ever, I have Grande as an out, and I will be leaving your company as soon as I can, cap or no, for even considering this.
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Karen Miller
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Jon Etkins
- Comments
- Daylight robbery
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Jeremy
- Comments
- Going to AT&T
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Paul Kindred
- Comments
- will have to drop house phone and HBO to off set the cost.
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Brandi Young
- Comments
- In the past I was stuck with Time Warner due to it being all that was available in my area -- be assured that after your cable blackouts, poor customer service, and now this I would rather pay MORE for Dish and switch to a slower internet connection than give you crooks another dime if you pass this through.
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Carolyn Kline
- Comments
- I will be moving service to AT&T once this goes into effect
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Chance Bolton
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Brandon Davis
- Comments
- Cancelling my service if this goes through
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Eric Steen
- Comments
- I will leave TWC the minute caps are implemented
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James Biggs
- Comments
- I shall cancel my cable internet subscription if these rates are instituted
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Thomas Johnson
- Comments
- I have come so close to cancelling TWC in the past. This will push me over the edge and you will lose another customer.
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George Richardson
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- I use Hulu, Do YouTube uploads in High Quality, stream internet radio and music etc. Just like much of Austin does. Do your rip off in Amarillo or Waco and you might not have a problem. Do it in Austin and Grande will be increasing its territory and doing a lot of hiring.
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Scott White
- Comments
- I will be droppping all TWC services (TV, internet, and phone) once this is put into place.
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Ron Bell
- Comments
- If TWC wants to lose a customer, this is easiest way. I'll drop the phone, cable, and internet the momemt they institute this.
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Kelly Dare
- Comments
- I will leave TWC if this happens, I have Cable, Phone, and Internet with them.
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joe clark
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Adam Wright
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Don
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Donovon Bodine
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Amanda Beran
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Orlando Godinez
- Comments
- I have not been satisfied with service as a customer
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John Yager
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Wesley Miller
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Stacey Stockman
- Comments
- If this goes through, we will drop Time Warner!
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Steve Cain
- Comments
- We will drop Time Warner if this goes through!
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Ashley Vega
- Comments
- I will switch providers if this happens, we stream movies and play online games using an xbox constantly and I would hate to feel like the meter is running.
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Chris Snyder
- Comments
- Once this comes to Rochester, I will go to a different company for service. You can count on it!
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Matthew miller
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Ryan Wick
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David Greenberg
- Comments
- Hello uverse.
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Kris Billings
- Comments
- If you do this, you WILL lose me as a customer.
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Shawn May
- Comments
- If this happens I am dropping Time Warner for ATT
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Daniel Smythia
- Comments
- I'm currently a TWC/RR customer, but will be pulling my service soon due to this announcement.
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Jesse Ontiveros
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Sandra Ramos
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Stefanie Squier
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Garann Means
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Noah Kuttler
- Comments
- Grandfather current customers, don't take away our value!
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Lynda Pyle
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Andrew Callan
- Comments
- You will lose me as a customer.
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jay dooling
- Comments
- already a RR customer, but i would move to AT&T uverse.
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Donna Taylor
- Comments
- Cap the "Digital Cable" instead for those that DO NOT Use it 24/7!
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Vita Haake
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Michael Mathieu
- Comments
- EVERYONE SIGN THIS!!!
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Jenny Varner
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2372
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