We Demand Free SmartLaunch Support, Updates & Upgrades!
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Gaming Centers
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For all the gaming centers out there paying outrageous prices for SmartLaunch already will now be disappointed to hear that SmartLaunch 4.1 is no longer getting any attention. Now the development of SL 5.0 is causing an outrage, considering all of the existing bugs have not yet been fixed and the promised additional features have not been added.
For the past year, no pre-configured games have been added that they advertise with pride in their feature list. Bugs still destroy us. All of the additional free additions that were promised are now going to COST us!
It will cost us to upgrade (again) and they are even making us PURCHASE additional features! No company I know of has ever charged for such upgrades.
It is SL that needs to stay up-to-date to attract more customers anyways -- Existing gaming centers are sick of being spit on as soon as we hand over our money to you. We are still your customers and we have spent a lot of money for SL product, support, and advertised updates.
This is a petition demanding more support, a free upgrade to 5.0, and free features that were promised to us years ago! We demand that SL lives up to what it promises! We, the petitioners, have spent countless time putting up with existing SL bugs and broken promises!
We demand free updates and no more broken promises!
For the past year, no pre-configured games have been added that they advertise with pride in their feature list. Bugs still destroy us. All of the additional free additions that were promised are now going to COST us!
It will cost us to upgrade (again) and they are even making us PURCHASE additional features! No company I know of has ever charged for such upgrades.
It is SL that needs to stay up-to-date to attract more customers anyways -- Existing gaming centers are sick of being spit on as soon as we hand over our money to you. We are still your customers and we have spent a lot of money for SL product, support, and advertised updates.
This is a petition demanding more support, a free upgrade to 5.0, and free features that were promised to us years ago! We demand that SL lives up to what it promises! We, the petitioners, have spent countless time putting up with existing SL bugs and broken promises!
We demand free updates and no more broken promises!
38 Signatures
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Anon
- Comments
- SL has gone too far with their greed.
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Agustнn Cruz
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Shanni Yost
- Comments
- please we are your customer base gaming center owners
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Robert Yost
- Comments
- even MS is still supporting XP
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Rodrick Tanes
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- No more paying to stay up-to-date!
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Nick Bauer
- Comments
- Sin City PC
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Dylan Hunt
- Comments
- Gamers Edge
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Chris S
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Pele Broberg
- Comments
- unable to get away from SL :-(
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Larce
- Comments
- We Demand Free SmartLaunch Support, Updates & Upgrades!
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Ross Burdick
- Comments
- Please give us free updates, I've stuck with you guys for almost 6 years.
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Johan Miran
- Comments
- For Great Justice --NetPlay
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Michael Kavanagh
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- Since when does software go directly from 4.1 to 5.0 unless there's a monetary motivation. What happened to 4.2, 4.3 etc?
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Greg Saunders
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- Computers Made Fun says"Where is the booking system we asked for 2 years ago??? Work on the important things before charging us a second time for things we don't want or need!"
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Greg Haltz
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- That's amazing. I was reading the SL forum and it said that most software and games do NOT provide free updates! ...haha... you realize how many free goodies generally given in between major patches and/or upgrades?! Do your research SL instead of being a cheap***
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Henrik Stein
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- Sadly i'm loosing faith in SL more and more.. i WANT to believe things will get better soon.. but i have wanted that for a long time now...
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jake cattrall
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- Rediculous service.
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Josh Hanz
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- they care nothing of customers, only money
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sniperzero
- Comments
- I believe that this thing won't be usefull at all (don't forget it's a private company...), but I'm with ya'll!
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Andy
- Comments
- If you do charge for SL 5.0 is should at least be very cheap for existing users
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Tony Harding
- Comments
- Another upgrade - ive paid for 2 upgrades in the past and they still have not fixed the old problems/issues. False promises yet again !
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Bill Abrahims
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Jimmy
- Comments
- I'm poor and will stop using SL if this happens.
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iSPACE
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- Lots of Bugs in 4.1 .... Do something !!!!
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Hajo Witte
- Comments
- paying for SL that doesnt even provide support!
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Hoolio
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Irios
- Comments
- В
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george
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Jonathan Cain
- Comments
- SL should have free support and updates period. I just bought this product and it is not behaving in any way like a piece of professional software.
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salim
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Jake
- Comments
- Just give us the damn updates.
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HalfLife
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Hans
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- Expensive enough by itself. Already 0 support! What happened, SL?
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Davis Jones
- Comments
- Wonky Code yet again
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Majid S. Al Jasir
- Comments
- Adrenaline Rush Gaming Center
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Jason Webb
- Comments
- I was fed up from SL. Now, i have coded my own application in vb, and its running fine since last two years. My App rules!!And its free for me.Plus I update whenever I need to:P
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Luke Davies
- Comments
- MAKE IT FREE TO UPGRADE
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Dave Smith
- Comments
- 800+ for 25 license's and no support!
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38
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