Vodafone and Iphone

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Vodafone Au PTY LTD

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We would like to draw your attention to the handling of the release and presale information reguarding the Iphone Launch here in Australia. The Iphone is due to release on the 11th July 2008, the plans have been made public less than 24hours before this date.

There is also no definite news as to when some of the plans will be made available. As a result of this I fear that the mistakes you have made in the handling of this situation will mean that you will lose a huge amount of business and good faith.

We recommend that in future you spend more time on creating value in YOUR product, rather than relying on the good name and reputation of Apple to sell your product.

Many of us who have been or were seriously thinking of becoming customers will now be moving to an alternative provider, mainly due to the secrecy and lack of public information made available.

We would truly appreciate if your office takes these issues in consideration and implements appropriate policies so that such a problem does not occur in future

42 Signatures

craig durkee
- Comments
- comeon voda
CHRIS
Michael S
Andrew Porteous
Alicia Mc
- Comments
- Terrible terrible prices guys
Nicholas Wong
- Comments
- the plans are an atrocity
Lachlan Hughes
- Comments
- No pre-paid? Less than 24hours before release....
Chris Pearce
- Comments
- Optus here i come...
Naseer Ahmed
- Comments
- Stupid Vodafone. What crap prices. What happened to competition. Don't expect customers tomorrow. TOO LITTLE TOO LATE
Luke
Robet Amos
- Comments
- Will be canceling as a customer and moving to Optus.
herman
Matt Cowell
- Comments
- Pathetic plans, didn't listen to consumer demand and ignored the entire purpose of the iPhone.....DATA!!!
Liz Day
- Comments
- in about one month I will no longer a vodafone customer after keeping my business with you for over 4 years
Dale Bowerman
- Comments
- Shame Vodafone Shame
Ronald
- Comments
- Vodafone sucks!
Justin Vella
- Comments
- Sorry Vodafone, Optus will be getting my business now. You blew it, big time! Not because you left it to the last minute to release your plans, but because they suck! My 3 contract has expired and now Optus will have my business for the next 24 months. $59 cap (which is better value than your $69 cap), here I come!
andrew hawker
- Comments
- to little to late, bad luck
Tyrone Castillo
- Comments
- Please don't try to be Telstra, You don't have the coverage!
Nathan Testa
- Comments
- Shame Vodafone, Shame
Brad
- Comments
- Seriously disappointed in Vodafone. I was expecting them to be one of the best for plan rates. I'm afraid it's too late for Vodafone and i'm switching to Optus
Zak Koen
- Comments
- It's cool to be cool.
Iain Schwartz
Beau Giles
Jonathan Poh
Nathan Adams
- Comments
- Was a happy Vodafone customer, but will now move away due to abysmal pre-launch information, and horrible plans.
Simon Wilson
- Comments
- VERY disapointed
Chris Dwyer
- Comments
- Really, what a joke. less than 24 hours before release! and next to no info for months! You lose Voda.
Dwayne Miller
- Comments
- Not good enough Vodafone. I'll pay out my contract and then you won't see me for the dust.
Iain Waugh
- Comments
- Vodafone's iPhone plans (as of 10/7/2008) are expensive and incomplete. It's an iPhone, for God's sake - where's the data limit in your plans? What is the cost per excess megabyte?
Gavin Nardi
- Comments
- Im canceling my vodafone mobile broadband in disgust
Con
- Comments
- Mobile 3G internet via USB is $15 for 1Gb. Why not just add $15 for 1Gb to any pre existing voice plan? I would pay that in a second! instead, i will not be purchasing your service at all.
Jun Siang Yip
- Comments
- not good value.
Darren
- Comments
- Voda sucks
Simon Rivett
- Comments
- Expect to lose yet another long-term customer, Vodafone. Bad form. Exceedingly disappointed.
Daniel Harmer
- Comments
- The pricing for the 3G iPhone is way too expensive! And NO prepay... what were you thinking Vodafone!? If i had the 700 dollars to buy a iPhone outright from optus tomorrow I would be switching!
Harold Fry
- Comments
- Optus whops you ass. Which is sad.
Michael Kedzierski
Boris Jerkovski
- Comments
- Losing a customer of over 11 years. Wouldn't it be better to smash the others with awesome pricing, and gain massive market share that would come with the excitement generated by the iphone?
Gerard Caulfield
- Comments
- I had just switched to Voda, but now I'll be switching back to Optus
Martin Silsby
- Comments
- You guys used to 'think different'. Now you 'stink different'.
diehardsteven