XBox offline profile to LIVE! profile linking needed

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    Members of the XBox LIVE! Community
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We, The Undersigned, hereby petition Microsoft Corporation (here known as "Microsoft") to amend the XBox 360 (here known as "XBox") and the recently released "New XBox Experience" (here known as "NXE") and the "XBox LIVE" user service to include a mechanism, or mechanisms, to support the following:

1. The ability to link an XBox offline profile with an existing XBox LIVE! profile.
2. The ability to upgrade an existing Xbox offline profile to create a new XBox LIVE! profile.
3. The ability to have a different local profile name and XBox LIVE! account name, but linked through a common key value.

Whereas:

1. Microsoft did not engineer the XBox, XBox LIVE!, or NXE to notify the user when joining the XBox LIVE! service that their offline profile would not be linked to their XBox LIVE! profile, and
2. Microsoft has not provided a mechanism for linking an offline profile to an XBox LIVE! profile for users who have already joined the XBox LIVE! service without forfeiting their existing Xbox LIVE! subscription, and
3. The user stands to lose all previous offline gameplay achievements, OR to forfeit the remainder of their XBox LIVE! Subscription to achieve merged profiles, and
4. Microsoft charges the user for two name changes in their XBox LIVE! profile in order to make this change.

We, The Undersigned, submit that Microsoft is complacent in their attempts to meet user requests for functionality, and wrongfully charges for services that stem from an underlying design flaw in the interaction of the XBox, NXE, and XBox LIVE!, and we request action in the aforementioned areas to resolve.

86 Signatures

  • Wade Shelton
    • XBox LIVE! profile name
    • Fisherman
  • Matt Corne
    • Comments
    • Wasted over 6 hours on this specifically because your customer support knew less than me
    • XBox LIVE! profile name
    • Who knows... I've changed it over 3 times to try and correct this problem. Twice it was changed on recommmendation from customer support (I really do know what it is now, but I won't tell you until you tell me how to fix this).... Too bad I was actually going to give you money... Luckily your system keeps me from buying from you :-)
  • Travis Martin
    • Comments
    • unbloody believable that I played a lot of games offline and have to deal with two profiles on my HDD now thanks to this BS.
  • Kemi Okome
    • Comments
    • this is annoying, I cleared halo 3 with hayasuba armor and cant use it on live
    • XBox LIVE! profile name
    • ngaKO
  • Jason Brandle
    • XBox LIVE! profile name
    • General D Day
  • Benjamin Holmwood
    • XBox LIVE! profile name
    • Ctrl Alt Xpld
  • Anthony Watson
  • Nhia Yang
    • XBox LIVE! profile name
    • Boomh
  • Frank Allen
  • Adrian Burnett
    • Comments
    • Your achievements/gamerscore is what makes a name for yourself on xbox live.People could see what type of gamer you are, But if u loosed all your achievements when making a xbox live name, then your nothing. this feature has to be incoporated to link eachother
    • XBox LIVE! profile name
    • Oddjobs07
  • Mark Romeo
    • Comments
    • My brother lost all 14k of his score. As a gamer, I was so pissed myself this must be fixed.
  • Stephen Wright
  • Mark
  • Shoen Corey
    • Comments
    • this is very frustrating
  • mlody13222
    • Comments
    • mariusz13
    • XBox LIVE! profile name
    • mariusz13
  • Eric Gonzalez
    • XBox LIVE! profile name
    • madbogart
  • Wayne Baker
  • Greg Doom
    • XBox LIVE! profile name
    • gregxdoom
  • Robert Kubicek
    • XBox LIVE! profile name
    • mr_tingle
  • Danny Guimaraes
  • Kaitlyn Whitlock
    • XBox LIVE! profile name
    • kkaitlynn
  • Preston Harrison
    • Comments
    • pleeeease
    • XBox LIVE! profile name
    • Furaretta v4
  • Jack
  • Christian Joncas
    • XBox LIVE! profile name
    • Malefactor78
  • Jessica Hubbard
    • Comments
    • Please, we desperately need you to ratify this obvious mistake
    • XBox LIVE! profile name
    • Jessjoy
  • Kim K
    • XBox LIVE! profile name
    • iKim1213
  • Master
    • Comments
    • Master
    • XBox LIVE! profile name
    • MasterTech777
  • Olly
    • Comments
    • they could charge me i wouldnt mind. More earnings in this dperession
  • GuySmily
    • XBox LIVE! profile name
    • GvySmily
  • Roscoe
    • Comments
    • I really need this
  • Robert Birks
  • Helen Frost
  • Liam Malcolm
  • Mike Puglisi
    • Comments
    • Yes we need all of these abilities
    • XBox LIVE! profile name
    • Bankablewig
  • Steven Wynn
    • Comments
    • Just happened to me - this is ridiculous
    • XBox LIVE! profile name
    • Ramil is Great1
  • Luis PEreira
    • XBox LIVE! profile name
    • LGuilhas82
  • James Drozdz
    • Comments
    • I don't know why it's so hard or cost money to do things on the Xbox 360 when most likely it's easier and free on the PS3.
    • XBox LIVE! profile name
    • Jimmy J Rose
  • Simon Karch
  • Bryce Bradley
  • Pablo H.
    • Comments
    • Full support
  • Jose Rodriguez
    • Comments
    • I am stunned that Microsoft and the XBOX team didnt have the foresight to allow usuers to do such a simple thing as migrating thier offline progress to an online enviroment. Simply AMAZING!
  • Juan Becerra
    • Comments
    • This is just stupid
  • Adam
    • Comments
    • hell yeah
  • John Cleghorn
  • Chris
    • Comments
    • Yeah1
  • James
  • Bruno
    • XBox LIVE! profile name
    • bbertelli
  • catadinamo92
  • David Garcнa
    • XBox LIVE! profile name
    • davgarcia
  • Grant Smith
    • XBox LIVE! profile name
    • siliconem