Yahoo!'s Accessibility Improvement

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Hello Yahoo! management team,

As a blind user, who accesses the internet via screen reading programs, I found it difficult to create my Yahoo! account, and ended up asking a sighted person for help, simply because there is no real support against that security image that the individuals who would like an e-mail have to go through. The page says that, if you are visually impaired, you have to leave a phone number, and be contacted. But my petition is that this system changes, and an audio file representing the characters on the image be placed along with the image itself, giving more accessibility for everyone!

2763 Signatures

  • Shawn Klein
    • Comments
    • It's not just creating an account that causes the CAPTCHA on Yahoo to rear it's ugly head. Sometimes if you accidentally forward something to or from someone who's not in your addressbook, or you unknowingly send someone an .exe without zipping it first, it appears. You can't send anymore email until you've taken care of it. My mother, who is sighted but wears glasses, needs 3 tries generally to solve the CAPTCHA for me.
  • dianna
  • pamdrake
    • Comments
    • Not only would this petition benefit blind individuals who wish to join Yahoo-administered groups, but it would relieve Yahoo itself of the need to devote man hours and personnel to the task of contacting those potential listers and completing the registration on their behalf. I wholeheartedly support this petition.
  • David Stayer
    • Comments
    • I would like Yahoo to be accessible for those of us who are blind and or visually impaired.
  • Judy Rice
    • Comments
    • Those images are such a curse. As an elderly person, I could deal with an audio clip that allowed replay.
  • Marcos dos Santos
  • Sйrgio
  • Michael Byington
    • Comments
    • I just returned from the National Convention of the American Council of the Blind. That Organization adopted a resolution on this subject. CAPTCHA simply is NOT accessible. It is therefore not an acceptable security form. Even companies who provide a wave file for their CAPTCHA often garble the sound so much that it can not be understood. I am signing this petition, but it must be understood that we are talking not only about audible access, but clear and useable audible access.
  • Ronald Edwards
    • Comments
    • I have found most Yahoo products difficult to access with screen readers. I hope things will improve.
  • Christopher Hallsworth
  • neville renquist
  • Josй Filipe
    • Comments
    • The words with special charactes do no show correctly, and its confuse
  • Eddie Shaffer
  • sandra
    • Comments
    • I think you should look over it
  • Stefan Moisei
  • Alan Conway
    • Comments
    • Asking a blind person to get help with this kind of access problem by contacting a sighted person takes the rewsponsability for access away fromthose who should be providing it in the first place. We should not have to burden others with these problems.
  • Inкs da Silva Freire
  • Jamie Fadden Wiggington
    • Comments
    • I work with the blind and find this would allow them to be more independent and not rely on others
  • Russ Kiehne
    • Comments
    • It sure would make Yahoo much easier to use. Most of Yahoo options require the captcha.
  • marcos andrй leandro
    • Comments
    • й necessбrio que as pessoas que desenvolvem sistemas, comecem a respeitar os cegos.
  • Jean
  • fred
  • Marcos Andrй Leandro
    • Comments
    • pelo respeito que nуs cegos, merecemos
  • Tiago Realinho
  • Joseph Karr O'Connor
    • Comments
    • Accessibility makes thing easier for everyone.
  • Jo Taliaferro
    • Comments
    • I have followed the instructions for obtaining assistance with my Yahoo account and for years, I have waited for the promised phone call. This is a disgrace and a mockery by a huge corporation which offers so much material related to blindness and possesses so many lists concerning blind persons. Please, either respond as promised or find a better solution.
  • Sуnia Ferreira
    • Comments
    • Blind people need an audio help to be able to create their own accounts using the yahoo. Please think about it.
  • Marcell Lorenzo
  • Jamie Smith
    • Comments
    • I am sighted, and a yahoo member for years. I have had to send some people who are blind to other free email accounts that all independence in creating account. Please ensure equal access!
  • Jorge Laranjo
    • Comments
    • The web is for everybody and not just a few. Websites with accessiblity are possible, and Yahoo! has a great group for acessibility questions. Just improve your accessibility :)
  • Leslie Smith
  • Fred Mc Dermott
  • Brian Butler
  • Pedro Tiago Ferreira Duarte
    • Comments
    • Seria importante que o yahoo tivesse consciкncia que ao colocar бudio no lugar das letras, ganharia uma grande percentagem de pessoas com deficiкncia visual.
  • Elisabete da Costa da Silva
  • John G. Howard
    • Comments
    • http://www.jghoward.com/web-accessibility/
  • Allen Hoffman
    • Comments
    • audio alternatives to CAPTCHA's based on visual cues, as well as text-based alternatives are not rocket science--figure it out Yahoo!
  • Jean J7T
  • debb trautloff
    • Comments
    • go for it I help visually impaired people every week!!
  • Francisco Godinho
  • Jerфnimo Benevides Neto
    • Comments
    • Й importantнssimo que essas figurinhas sejam dotadas de mecanismos de acessibilidade para deficientes visuais, pois assim elimina-se a necessidade de apoio visual para os cegos acessarem os serviзos na web.
  • Barbara O'Connor
  • Beth
  • Vy Pham
  • nguyen hoang bao vu
    • Comments
    • В
  • nguyen hoang bao vu
    • Comments
    • В
  • Dang Manh Cuong
  • ed harper
  • Darrell Shandrow
    • Comments
    • Yahoo!'s continued lack of audio alternatives to its CAPTCHA scheme is shocking, given the company's other accessibliity initiatives. Please, Yahoo!, tear down the "No Blind People Allowed" sign!
  • Michael Babcock
    • Comments
    • i would have gotten a yahoo account, however never reseaved a call back. This is true, there needs to be audio captcha.