Microsoft Zune Customer

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We, the undersigned owners of the Microsoft Zune are for a better level of communication regarding updates to the product. We also seek acknowledgement of specific missing features identified by the Zune community and a commitment from Microsoft to measurably change the firmware and software (and marketplace) for the product to address these needs.

We believe that Microsoft should take the following steps to resolve these needs:

1. Improve the communication level with Zune customers. Increase community visibility into plans for firmware and software changes to the Zune. This may include regular updates about progress.

2. Make firmware updates available with incremental feature additions rather than large changes. Include complete release notes about changes and bug fixes in firmware and software.

3. Acknowledge and address community wishlists for changes to the Zune Product, such as the prioritized wishlists at Zunerama, and ZuneScene.

Links to community wishlists:
http://www.zunescene.com/forums/index.php?topic=2706.0
http://zunerama.com/forum/index.php?&topic=1043.0

270 Signatures

  • Albert Wang
    • Comment
    • В
    • Zune Color
    • Brown
    • Blog or Favorite Zune URL
    • В
  • Cody Dingvell
    • Zune Color
    • brown
  • April Lewis
    • Zune Color
    • black
  • Michael Lisovetsky
    • Zune Color
    • Brown
    • Blog or Favorite Zune URL
    • <a href="http://www.zunescene.com" target="_new">http://www.zunescene.com</a>
  • Matt
  • Kyle Agronick
    • Comment
    • Video sharing please
    • Zune Color
    • White
    • Blog or Favorite Zune URL
    • zuneinsider.com
  • chris rodriguez
    • Zune Color
    • black
    • Blog or Favorite Zune URL
    • http://zunemediaplayer.blogspot.com/
  • Dan
    • Zune Color
    • brown
  • Joe
    • Comment
    • The updates are not bad, it could be better
    • Zune Color
    • Black
    • Blog or Favorite Zune URL
    • zune scene
  • Timothy Brown
    • Comment
    • make more firmware updates!
    • Zune Color
    • black
  • roberto alicea
    • Comment
    • Zune is great
    • Zune Color
    • black
  • John
    • Zune Color
    • Brown
  • Tim Hemingway
  • james clayton
    • Zune Color
    • black
    • Blog or Favorite Zune URL
    • zunerama
  • eric
    • Comment
    • Let's get it moving Microsoft! we want to see some new features!
    • Zune Color
    • black
    • Blog or Favorite Zune URL
    • ZuneScene
  • Anthony
    • Comment
    • Can't wait for the new changes!!!
    • Zune Color
    • Black
    • Blog or Favorite Zune URL
    • zunerama.com
  • Charlie Scott
    • Zune Color
    • Black
    • Blog or Favorite Zune URL
    • zunescene.com
  • Louisa
    • Zune Color
    • Black
  • Zack
    • Comment
    • with zune community help, the zune can become an even greater product, don't just rely on your developers, get input from us.
    • Zune Color
    • brown
    • Blog or Favorite Zune URL
    • www.zunerama.com
  • Nathan
  • Matt Underwood
  • Bob Specht
    • Zune Color
    • Black
    • Blog or Favorite Zune URL
    • zunescene.com
  • Diego Castaneda
    • Comment
    • Improvements are needed on the Zune. Suggestions: clock, sleep timer, etc.
    • Zune Color
    • Black
    • Blog or Favorite Zune URL
    • zunerama.com
  • Sreevathsa Karanam
    • Zune Color
    • Brown
  • Johnny Stabb
    • Comment
    • Zune FTW
    • Zune Color
    • Black
    • Blog or Favorite Zune URL
    • Zunescene.com
  • Jason
    • Comment
    • w00t
  • Richard M
    • Comment
    • Signed
    • Zune Color
    • White
    • Blog or Favorite Zune URL
    • http://zunescene.com
  • Ricardo Dawkins
    • Comment
    • Not a Zune owner..waiting for 30+GB option...grrr
    • Zune Color
    • UPDATE THE DAMN THING. thanks
    • Blog or Favorite Zune URL
    • www.zunescene.com
  • Jeff
  • Michael Urban
    • Comment
    • LOVE THE ZUNE!!!
    • Zune Color
    • Brown
  • Mike Lasley
  • Jose G
    • Zune Color
    • white/black
    • Blog or Favorite Zune URL
    • zunescene.com
  • Peter Lim
    • Comment
    • go ZUNE! waiting for firmware..
    • Zune Color
    • black
    • Blog or Favorite Zune URL
    • www.zunescene.com/forum
  • rob
    • Zune Color
    • black
  • Michael
    • Comment
    • I love my Zune and I believe in the product. Get your act together Microsoft!
    • Zune Color
    • White
    • Blog or Favorite Zune URL
    • www.zunescene.com
  • Daryl
    • Comment
    • I want to know planned fixes so I don't bother calling or wondering if any of my concerns are truely being addressed. There are ALOT of them!
    • Zune Color
    • black
  • Josй Augusto Silva
    • Zune Color
    • Black
    • Blog or Favorite Zune URL
    • <a href="http://www.zunescene.com/forums" target="_new"></a>
  • Marty Griffin
    • Zune Color
    • Black
    • Blog or Favorite Zune URL
    • zunescene.com
  • Jeff
    • Zune Color
    • Black
  • Adam Smith
    • Zune Color
    • White
    • Blog or Favorite Zune URL
    • Zunescene.com
  • Ivory
  • jose
    • Comment
    • go zune
    • Zune Color
    • brown
  • Joseph Williamson
    • Comment
    • Agree'd
    • Zune Color
    • Black
  • Tom Donahue
    • Zune Color
    • Black
    • Blog or Favorite Zune URL
    • zunerama
  • Stephen Jackson
    • Comment
    • LOVE the Zune!
    • Zune Color
    • White
    • Blog or Favorite Zune URL
    • zunescene.com
  • Bob
    • Blog or Favorite Zune URL
    • www.zunescene.com
  • michael dawson
  • John Slade
  • Alec
    • Comment
    • I think this is a great idea!
    • Zune Color
    • Brown
  • Philip
    • Zune Color
    • Black
    • Blog or Favorite Zune URL
    • www.zunescene.com