Honor the Windows Refund Clause Petition - Toshiba

To:  TAIS

To: Toshiba America Information Systems (TAIS), Inc.

For years, TAIS has been tying the sale of Microsoft's software
products into the sale of it's computer systems. According to the
language contained in Microsoft's End User License Agreements (EULA),
customers who do not agree to the terms and who do not install or copy
the software, are instructed to return it to the place of purchase for
a full refund. Currently, TAIS does not honor these requests even though
the language of the EULA is clear and precise.

We, the undersigned, call upon TAIS to implement a company-wide
policy which allows customers to collect a refund when they meet
the qualifications of the Windows EULA. Additionally, we would like
to have the option to buy computers with no preinstalled operating
system. Furthermore, we request disclosure of the amount TAIS charges
it's customers for each copy of Microsoft's software. This will allow
customers to better determine whether or not a refund is desirable.

Sincerely,

The Undersigned

The Honor the Windows Refund Clause Petition - Toshiba Petition to TAIS was created by WindowsRefund.net and written by Adam Kosmin.  This petition is hosted here at www.PetitionOnline.com as a public service. There is no endorsement of this petition, express or implied, by Artifice, Inc. or our sponsors. For technical support please use our simple Petition Help form.

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