Change in length of current XBOX360 warranty to 1 year
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Our backing for this claim comes after large numbers of consumers who purchased systems, are now experiencing defects with the product. These defects cause the product to become un-operational. The company (MICROSOFT) has only been replacing system up to 3 months old with either a)new systems, or b) refurbished systems. After the 3 month period consumers are expected to pay between fifty(50) and One Hundred and Twenty-Nine(129) dollars for repairs. This warranty is outrageous, and is in place to protect the company and a product that is obviously inherently flawed. Many consumers have had units replaced 2 or more times, in some cases upwards of 5 to 7 times, within the past 8 months since the system launch.
We the undersigned are DEMANDING that MICROSOFT re-evaluates and amend the current warranty and make a new warranty retroactive so all past consumers are covered. At this time we are seeking replacement systems for ALL consumers who are experiencing defective hardware.